Article 7 How can I complain? section

PRIIP manufacturers shall provide the following information in the section entitled "How can I complain?" of the key information document, in summary format:

  1. (a)

    steps to be followed for lodging a complaint about the product or about the conduct of the PRIIP manufacturer or the person advising on, or selling, the product;

  2. (b)

    a link to the relevant website for such complaints;

  3. (c)

    an up-to-date postal address and an email address to which such complaints may be submitted.