Cookie Policy

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.


Cookies are tiny text files (made up of letters and numbers) stored on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. EU legislation states that all websites should let you know when they are using your cookies. We use cookies to remember your authentication status and to help us to improve our users’ experience on our site. This site also uses cookies to help us see which pages our customers like and which are not working so well, so that we can make improvements. Cookies do not tell us who you are or give us any personal details about you.


The table below sets out the main cookies that we use on this site and what we use them for. The length of time a cookie stays on your device depends on its type.

Please note that third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, media-based services and linked content delivery networks) may also use cookies, over which we have no control. These cookies are likely to be tracking cookies.

Type of cookie

Cookie name


Site performance

Web Trends

Performance cookies collect anonymous information about how visitors use our site, for example how many visitors came to our site and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you.

Google Analytics: __utma

Google Analytics: __utmb

Google Analytics: __utmc

Google Analytics: __utmv

Google Analytics: __utmz

SiteStat: c1

SiteStat: s1



This site uses cookies to operate "My FCA" and in order to stay logged-in to "My FCA", cookies must be enabled. If you decline cookies you may lose some of the beneficial website functions of cookies. No personally identifiable information is stored within cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

For more information about cookies (including how to turn them off), visit