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  • FCA 2018/2: Conduct of Business Sourcebook (Projections) (Amendment No 2) Instrument 2018

    This instrument was made in the last month.

    Publish Date: 19th January 2018

    FCA 2018/2: Conduct of Business Sourcebook (Projections) (Amendment No 2) Instrument 2018

  • complaints reporting directions

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    complaints reporting directions

    215 The directions in DISP 1.10B .

  • SUP 16 Annex 30H Authorised electronic money institution questionnaire

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    SUP 16 Annex 30H Authorised electronic money institution questionnaire

  • registered account information service provider

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    registered account information service provider

    176 (in accordance with regulation 2(1) of the Payment Services Regulations ) an account information service provider registered pursuant to regulation 18 of the Payment Services Regulations and inclu…

  • SUP 15 Annex 11D Form Notification of major operational or security incidents – PSD2

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    SUP 15 Annex 11D Form Notification of major operational or security incidents – PSD2

  • EMD complaint

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    EMD complaint

    121 any oral or written expression of dissatisfaction, whether justified or not, from, or on behalf of, an electronic money holder about the provision of, or failure to provide, a financial service or…

  • DISP 1 Annex 1AD Electronic money and payment services complaints return form

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    DISP 1 Annex 1AD Electronic money and payment services complaints return form

  • EEA registered account information service provider

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    EEA registered account information service provider

    121 (in accordance with regulation 2(1) of the Payment Services Regulations ) a person that is registered as an account information services provider in an EEA State other than the United Kingdom unde…

  • SUP 16 Annex 30J Small electronic money institution questionnaire

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    SUP 16 Annex 30J Small electronic money institution questionnaire

  • issuing payment instruments

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    issuing payment instruments

    153 (in accordance with regulation 2(1) of the Payment Services Regulations ) a payment service by a payment service provider contracting with a payer to provide a payment instrument to initiate payme…

  • credit transfer

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    credit transfer

    215 (in accordance with regulation 2(1) of the Payment Services Regulations ) a payment service for crediting a payee’s payment account with a payment transaction or a series of payment transactions f…

  • PSD complaint

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    PSD complaint

    159 any oral or written expression of dissatisfaction, whether justified or not, from, or on behalf of, a payment service user about the provision of, or failure to provide, a financial service or a r…

  • payment initiation service

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    payment initiation service

    159 (in accordance with regulation 2(1) of the Payment Services Regulations ) an online service to initiate a payment order at the request of the payment service user with respect to a payment account…

  • payment order

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    payment order

    159 (in accordance with regulation 2(1) of the Payment Services Regulations ) any instruction by: (a) a payer ; or (b) a payee , to their respective payment service provider requesting the execution o…

  • payment account

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    payment account

    159 (in accordance with regulation 2(1) of the Payment Services Regulations ) an account held in the name of one or more payment service users which is used for the execution of payment transactions .

  • acquiring payment transactions

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    acquiring payment transactions

    141 (in accordance with regulation 2(1) of the Payment Services Regulations ) a payment service provided by a payment service provider contracting with a payee to accept and process payment transactio…

  • payment initiation service provider

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    payment initiation service provider

    159 (in accordance with regulation 2(1) of the Payment Services Regulations ) a payment service provider which provides payment initiation services .

  • direct debit

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    direct debit

    113 (in accordance with regulation 2(1) of the Payment Services Regulations ) a payment service for debiting the payer’s payment account where a payment transaction is initiated by the payee on the ba…

  • SUP 16 Annex 27E REP017 Payments Fraud Report

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    SUP 16 Annex 27E REP017 Payments Fraud Report

  • account servicing payment service provider

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 13th January 2018

    account servicing payment service provider

    141 (in accordance with regulation 2(1) of the Payment Services Regulations ) a payment service provider providing and maintaining a payment account for a payer .