Related provisions for DISP 2.7.2

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DISP 2.5.1RRP
The Ombudsman can consider a complaint under the Voluntary Jurisdiction if:419(1) it is not covered by the Compulsory Jurisdiction;823 and419(2) it relates to an act or omission by a VJ participant in carrying on one or more of the following activities:(a) an activity(other than administering a benchmark)27 carried on after 28 April 1988 which:(i) was not a regulated activity at the time of the act or omission, but(ii) was a regulated activity when the VJ participant joined the
GEN 4.4.1RRP
(1) If, in any communication:(a) made to:222(i) 2(in relation to a non-investment insurance contract) aconsumer4;4(ii) 2(in relation to a home finance transaction) a customer; or(iii) 2(in all other cases) a retail client3; and3(b) in connection with a regulated activity carried on from an establishment of the firm (or its appointed representative) that is not in the United Kingdom;the firm indicates that it is an authorised person, it must also, where relevant, and with equal
SYSC 4 Annex 1GRP
[Editor’s note: The text of this provision has been moved to SYSC 25 Annex 1G]4