Related provisions for DISP 2.6.5

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DISP 1.1.1GRP
30This chapter contains rules and guidance on how respondents should deal promptly and fairly with complaints in respect of business:3030(1) carried on from establishments in the United Kingdom; or3030(2) carried on from establishments in an EEA State, in the case of a TP firm, a TA EMI firm, a TA PI firm or a TA RAISP firm with respect to services provided into the United Kingdom; or3030(3) carried on in Great Britain, in respect of regulated claims management activities, (see
DISP 2.5.1RRP
The Ombudsman can consider a complaint under the Voluntary Jurisdiction if:424(1) it is not covered by the Compulsory Jurisdiction;828 and424(2) it relates to an act or omission by a VJ participant in carrying on one or more of the following activities:(a) an activity (other than auction regulation bidding and 19administering a benchmark) carried on after 28 April 1988 which:32(i) was not a regulated activity at the time of the act or omission, but(ii) was a regulated activity
SYSC 4 Annex 1GRP

[Editor’s note: The text of this provision has been moved to SYSC 25 Annex 1G]4