Status: You are viewing the version of the handbook as on 2007-10-31.

customer

      1. (1) (except in COB 3 17, ICOB, MCOB 3 and CASS 517) a client who is not a market counterparty.143
      1. (2) (in COB 3 and MCOB 3 14 17 ) a person in (1) or a person who would be such a person if he were a client.
      1. (3) (in ICOB ) a person who is44 a policyholder, or a prospective policyholder44 but (except in ICOB 2 (general rules), ICOB 7 (claims handling) and (in respect of those chapters) ICOB 1 (application and purpose)) excluding a policyholder or prospective policyholder who does not make the arrangements preparatory to him concluding the contract of insurance44.17
      1. (4) (in CASS 5) a client.17