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DISP 3.7 Delegation of the Ombudsman's powers

  1. (1)

    Only an Ombudsman may determine a complaint or decide the circumstances in which information may be disclosed under DISP 3.10.1 R (3).

  2. (2)

    The Ombudsman may designate members of the staff of FOS Ltd to exercise any of the other powers of the Ombudsman relating to the reference, investigation or consideration of a complaint.

  3. (3)

    Where any person is so designated, DISP 2 - DISP 4 apply as if any reference to "the Ombudsman" included a reference to that person.


The Chief Ombudsman will designate those members of staff of FOS Ltd who are to have these powers.