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COBS 6.1F Using a platform service for arranging and advising

Client’s best interests rule and using a platform service


This section does not apply if the retail client is outside the United Kingdom.


1A firm which:

  1. (1)

    arranges for retail clients to buy retail investment products or makes personal recommendations to retail clients in relation to retail investment products; and2

  2. (2)

    uses a platform service for that purpose;

must take reasonable steps to ensure that it uses a platform service which presents its retail investment products without bias.


When selecting and using a platform service for the purpose described in COBS 6.1F.1 R, a firm should be mindful of its duty to comply with the client's best interests rule and the rules3 on inducements (COBS 2.3.1 R, COBS 2.3A.5R and COBS 2.3A.15R3).