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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

ICOB 4.1 Application and purpose

As Published: 2005

ICOB 4.1 Application and purpose

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

COB 4.2 Terms of business and client agreements with customers

As Published: 2003

COB 4.2 Terms of business and client agreements with customers

PERG 8.13 Exemptions applying to financial promotions concerning deposits and certain contracts of insurance

As Published: 2005

PERG 8.13 Exemptions applying to financial promotions concerning deposits and certain contracts of insurance

PR 3.3 Advertisements

As Published: 2005

PR 3.3 Advertisements

ICOB 5.2 Information - responsibilities of insurers and intermediaries

As Published: 2004

ICOB 5.2 Information - responsibilities of insurers and intermediaries

SUP 16.5 Annual Close Links Reports

As Published: 2001

SUP 16.5 Annual Close Links Reports

ICOB 4.4 Statement of demands and needs

As Published: 2004

ICOB 4.4 Statement of demands and needs

MCOB 10.4 Total charge for credit

As Published: 2005

MCOB 10.4 Total charge for credit

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts with retail customers

As Published: 2004

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts with retail customers

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

MCOB 4.1 Application

As Published: 2004

MCOB 4.1 Application

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

SUP App 2.7 Capital resources below the level of individual capital guidance

As Published: 2004

SUP App 2.7 Capital resources below the level of individual capital guidance

SUP 17.7 Method of making transaction reports

As Published: 2003

SUP 17.7 Method of making transaction reports

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman