CONC 5.4 Conduct of business: credit brokers
Application
This section applies to a firm with respect to credit broking.
Conduct of business
- (1)
In giving explanations or advice, or in making recommendations, a firm must pay due regard to the customer's needs and circumstances.
- (2)
In complying with (1) a firm must pay due regard to whether the credit product is affordable and whether there are any factors that the firm knows, or reasonably ought to know, that may make the product unsuitable for that customer.
[Note: paragraphs 4.32 to 4.36 of CBG]