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CONC 3.10 Financial promotions not in writing


CONC 3.10.1RRP

This section applies:

  1. (1)

    to a financial promotion in relation to consumer credit lending, credit broking, debt counselling, debt adjusting, operating an electronic systems in relation to lending in relation to prospective borrowers under P2P agreements;

  2. (2)

    in relation to the communication of a financial promotion that is not in writing.

Promotions that are not in writing

CONC 3.10.2RRP

A firm must not communicate a solicited or unsolicited financial promotion that is not in writing, to a customer outside the firm's premises, unless the person communicating it:

  1. (1)

    only does so at an appropriate time of the day; and

  2. (2)

    identifies that person and the firm represented at the outset and makes clear the purpose of the communication.

    [Note: paragraphs 3.9d of CBG and 3.12b of DMG]