Related provisions for DISP 2.3.3

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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

(1) The Compulsory Jurisdiction covers complaints about the activities of a firm (including its appointed representatives) , of a payment service provider (including agents of a payment institution), 11 of an electronic money issuer (including agents of an electronic money institution)12 of a CBTL firm, or of a designated credit reference agency12 carried on from an establishment in the United Kingdom.771111(2) The Compulsory Jurisdiction also covers complaints about:9779(a)