Related provisions for CONC 11.1.12

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CONC 11.1.13RRP
The firm is entitled to receive from the consumer any sums or property the consumer has received from the firm without any undue delay and no later than within 30 calendar days. This period begins from the day on which the consumer dispatches the notification of cancellation.[Note: article 7(5) of the Distance Marketing Directive in relation to distance contracts]