Related provisions for COLL 4.3.1

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IFPRU 2.3.59GRP
When assessing reputational risk, an asset manager should consider issues such as: (1) how poor performance can affect its ability to generate profits;(2) the effect on its financial position should one or more of its key fund managers leave that firm; (3) the effect on its financial position should it lose some of its largest customers; and(4) how poor customer services can affect its financial position; for example, a firm which has outsourced the management of customer accounts