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MCOB 13.4 Arrears: provision of information to the customer
As Published: 2004
MCOB 13.4 Arrears: provision of information to the customer
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COB 6.3 Post-sale confirmation: life policies
As Published: 2001
COB 6.3 Post-sale confirmation: life policies
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MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
As Published: 2004
MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
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COB 2.1 Clear, fair and not misleading communication
As Published: 2001
COB 2.1 Clear, fair and not misleading communication
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CRED 9.1 Application, purpose and interpretation
As Published: 2002
CRED 9.1 Application, purpose and interpretation
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ICOB 5.3 Provision of information to retail customers
As Published: 2004
ICOB 5.3 Provision of information to retail customers
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MIPRU 2.3 Knowledge, ability and good repute
As Published: 2007
MIPRU 2.3 Knowledge, ability and good repute
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DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?
As Published: 2004
DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?
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CASS 1.4 Application: particular activities
As Published: 2004
CASS 1.4 Application: particular activities
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COB 3.8 Form and content of financial promotions
As Published: 2001
COB 3.8 Form and content of financial promotions
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