Search Result
DISP 3.3 Dismissal of complaints without consideration of the merits
As Published: 2004
DISP 3.3 Dismissal of complaints without consideration of the merits
…
DISP 1.2 Internal complaint handling procedures: general requirements
As Published: 2003
DISP 1.2 Internal complaint handling procedures: general requirements
…
DISP 2.6 To which activities do the rules apply?
As Published: 2003
DISP 2.6 To which activities do the rules apply?
…
DISP 3.4 Referral of a complaint to another complaints scheme for determination
As Published: 2002
DISP 3.4 Referral of a complaint to another complaints scheme for determination
…
DISP 3.2 The investigation and consideration of complaints by the Ombudsman
As Published: 2002
DISP 3.2 The investigation and consideration of complaints by the Ombudsman
…
ICOB 6.3 Notification of cancellation by the retail customer
As Published: 2005
ICOB 6.3 Notification of cancellation by the retail customer
…
CRED 9.1 Application, purpose and interpretation
As Published: 2002
CRED 9.1 Application, purpose and interpretation
…
FEES 2.2 Late Payments and Recovery of Unpaid Fees
As Published: 2006
FEES 2.2 Late Payments and Recovery of Unpaid Fees
…
DISP 1.6 Cooperation by firms with the Ombudsman
As Published: 2002
DISP 1.6 Cooperation by firms with the Ombudsman
…
DISP App 1.5 Determination of complaints
As Published: 2002
DISP App 1.5 Determination of complaints
…
SUP 15.3 General notification requirements
As Published: 2004
SUP 15.3 General notification requirements
…
COND 2.5 Threshold condition 5: Suitability
As Published: 2004
COND 2.5 Threshold condition 5: Suitability
…
FIT 2.1 Honesty, integrity and reputation
As Published: 2003
FIT 2.1 Honesty, integrity and reputation
…