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Status: Please note you should read all Brexit changes to the FCA Handbook and BTS alongside the main FCA transitional directions. Where these directions apply the 'standstill', firms have the choice between complying with the pre-IP completion day rules, or the post-IP completion day rules. To see a full list of Handbook modules affected, please see Annex B to the main FCA transitional directions.

consumer redress scheme

    119264a scheme imposed:

      1. (a) by rules on authorised persons, payment service providers or electronic money issuers under section 404 (Consumer redress schemes) of the Act; or
      1. (b) on a particular firm by a requirement imposed on its permission, or on a particular payment service provider or electronic money issuer by a requirement imposed on its authorisation, as envisaged by section 404F(7) of the Act but only to the extent that section 404B of the Act is engaged by the scheme.