95(in BCOBS) any right of a firm, whether under a contract for a retail banking service or the general law, to set off or combine:
- (a) any debt due from a consumer; or
- (b) any debit balance on an account held by a consumer;
against or with:
- (c) any sum payable by the firm to the consumer; or
- (d) any credit balance on an account held by the consumer;
that has the effect of reducing, discharging or extinguishing the firm's liability to the consumer or the credit balance on the account held by the consumer.