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chargeable case

    any complaint 73 232 referred to the Financial Ombudsman Service, except where:

      1. (a) the Ombudsman considers it apparent from the73232 complaint 73 232 , when it is received, and from any final response, summary resolution communication 240 or redress determination119235 which has been issued by the firm or licensee230, that the73232 complaint 73 232 should not proceed because:
        1. (i) the complainant is not an eligible complainant in accordance with DISP 2; or
        1. (ii) the73232 complaint 73 232 does not fall within the jurisdiction of the Financial Ombudsman Service (as described in DISP 2); or
        1. (iii) the Ombudsman considers that the73232 complaint 73 232 should be dismissed without consideration of its merits under 176237DISP 3.3.4 R or DISP 3.3.4A R (2)to (5) 176237(Dismissal of complaints without consideration of the merits73232176237); or
      1. (b) the Ombudsman considers, at any stage, that the73232 complaint 73 232 should be dismissed under73232 DISP 3.3.4 R (2) 73 232 or DISP 3.3.4A R (1)176237 on the grounds that it is frivolous or 3113176237vexatious; or176237
      1. (c) the Ombudsman considers it apparent from the complaint when it is received, and from any redress determination which has been issued by the respondent, that the respondent has reviewed the subject matter of the complaint and issued a redress determination in accordance with the terms of a consumer redress scheme, unless the complainant and the respondent agree that the complaint should not be dealt with by the Ombudsman in accordance with the consumer redress scheme.176237239