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chargeable case

    any complaint 73 266 referred to the Financial Ombudsman Service, except where:

      1. (a) the Ombudsman considers it apparent from the73266 complaint 73 266 , when it is received, and from any final response, summary resolution communication 274 or redress determination119269 which has been issued by the firm or licensee264, that the73266 complaint 73 266 should not proceed because:
        1. (i) the complainant is not an eligible complainant in accordance with DISP 2; or
        1. (ii) the73266 complaint 73 266 does not fall within the jurisdiction of the Financial Ombudsman Service (as described in DISP 2); or
        1. (iii) the Ombudsman considers that the73266 complaint 73 266 should be dismissed without consideration of its merits under 176271DISP 3.3.4 R or DISP 3.3.4A R (2)to (5) 176271(Dismissal of complaints without consideration of the merits73266176271); or
      1. (b) the Ombudsman considers, at any stage, that the73266 complaint 73 266 should be dismissed under73266 DISP 3.3.4 R (2) 73 266 or DISP 3.3.4A R (1)176271 on the grounds that it is frivolous or 3113176271vexatious; or176271
      1. (c) the Ombudsman considers it apparent from the complaint when it is received, and from any redress determination which has been issued by the respondent, that the respondent has reviewed the subject matter of the complaint and issued a redress determination in accordance with the terms of a consumer redress scheme, unless the complainant and the respondent agree that the complaint should not be dealt with by the Ombudsman in accordance with the consumer redress scheme.176271273