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chargeable case

    any complaint 73 258 referred to the Financial Ombudsman Service, except where:

      1. (a) the Ombudsman considers it apparent from the73258 complaint 73 258 , when it is received, and from any final response or redress determination119261 which has been issued by the firm or licensee256, that the73258 complaint 73 258 should not proceed because:
        1. (i) the complainant is not an eligible complainant in accordance with DISP 2; or
        1. (ii) the73258 complaint 73 258 does not fall within the jurisdiction of the Financial Ombudsman Service (as described in DISP 2); or
        1. (iii) the Ombudsman considers that the73258 complaint 73 258 should be dismissed without consideration of its merits under DISP 3.3 or to (5) (Dismissal of complaints without consideration of the merits and test cases73258); or
      1. (b) the Ombudsman considers, at any stage, that the73258 complaint 73 258 should be dismissed under73258 DISP 3.3.4 R (2) 73 258 on the grounds that it is frivolous or vexatious.3113