Content Options

Content Options

View Options

chargeable case

    any complaint 73 266 referred to the Financial Ombudsman Service, except where:

      1. (a) the Ombudsman considers it apparent from the73266 complaint 73 266 , when it is received, and from any final response which has been issued by the firm or licensee264, that the73266 complaint 73 266 should not proceed because:
        1. (i) the complainant is not an eligible complainant in accordance with DISP 2; or
        1. (ii) the73266 complaint 73 266 does not fall within the jurisdiction of the Financial Ombudsman Service (as described in DISP 2); or
        1. (iii) the Ombudsman considers that the73266 complaint 73 266 should be dismissed without consideration of its merits under DISP 3.3 or to (5) (Dismissal of complaints without consideration of the merits and test cases73266); or
      1. (b) the Ombudsman considers, at any stage, that the73266 complaint 73 266 should be dismissed under73266 DISP 3.3.4 R (2) 73 266 on the grounds that it is frivolous or vexatious.3113