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chargeable case

    any complaint 73 237 referred to the Financial Ombudsman Service, except where:

      1. (a) the Ombudsman considers it apparent from the73237 complaint 73 237 , when it is received, and from any final response, summary resolution communication 245 or redress determination119240 which has been issued by the firm or licensee235, that the73237 complaint 73 237 should not proceed because:
        1. (i) the complainant is not an eligible complainant in accordance with DISP 2; or
        1. (ii) the73237 complaint 73 237 does not fall within the jurisdiction of the Financial Ombudsman Service (as described in DISP 2); or
        1. (iii) the Ombudsman considers that the73237 complaint 73 237 should be dismissed without consideration of its merits under 176242DISP 3.3.4 R or DISP 3.3.4A R (2)to (5) 176242(Dismissal of complaints without consideration of the merits73237176242); or
      1. (b) the Ombudsman considers, at any stage, that the73237 complaint 73 237 should be dismissed under73237 DISP 3.3.4 R (2) 73 237 or DISP 3.3.4A R (1)176242 on the grounds that it is frivolous or 3113176242vexatious; or176242
      1. (c) the Ombudsman considers it apparent from the complaint when it is received, and from any redress determination which has been issued by the respondent, that the respondent has reviewed the subject matter of the complaint and issued a redress determination in accordance with the terms of a consumer redress scheme, unless the complainant and the respondent agree that the complaint should not be dealt with by the Ombudsman in accordance with the consumer redress scheme.176242244