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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

As Published: 2014

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

FEES 5.9 Leaving the Financial Ombudsman Service

As Published: 2009

FEES 5.9 Leaving the Financial Ombudsman Service

CASS 11.3 Responsibility for CASS operational oversight

As Published: 2015

CASS 11.3 Responsibility for CASS operational oversight

CONC 7.12 Lenders’ responsibilities in relation to debt

As Published: 2014

CONC 7.12 Lenders’ responsibilities in relation to debt

CONC 3.9 Financial promotions and communications: debt counsellors and debt adjusters

As Published: 2014

CONC 3.9 Financial promotions and communications: debt counsellors and debt adjusters

CONC 8.3 Pre contract information and advice requirements

As Published: 2014

CONC 8.3 Pre contract information and advice requirements

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

PERG 4.10 Exclusions applying to more than one regulated activity

As Published: 2014

PERG 4.10 Exclusions applying to more than one regulated activity

SYSC 1.4 Application of SYSC 11 to 28

As Published: 2006

SYSC 1.4 Application of SYSC 11 to 28

PERG 8.31 Exclusions for advising on investments

As Published: 2007

PERG 8.31 Exclusions for advising on investments

DISP 1.2 Consumer awareness rules

As Published: 2003

DISP 1.2 Consumer awareness rules

SYSC 4.4 Apportionment of responsibilities

As Published: 2008

SYSC 4.4 Apportionment of responsibilities

CONC 6.7 Post contract: business practices

As Published: 2014

CONC 6.7 Post contract: business practices

CONC 7.17 Notice of sums in arrears under P2P agreements for fixed-sum credit

As Published: 2015

CONC 7.17 Notice of sums in arrears under P2P agreements for fixed-sum credit

FEES 4.4 Information on which fees are calculated

As Published: 2007

FEES 4.4 Information on which fees are calculated

CONC 10.1 Application and purpose

As Published: 2014

CONC 10.1 Application and purpose

CONC 7.18 Notice of sums in arrears under P2P agreements for running-account credit

As Published: 2015

CONC 7.18 Notice of sums in arrears under P2P agreements for running-account credit

FEES 3.2 Obligation to pay fees

As Published: 2006

FEES 3.2 Obligation to pay fees