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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

REC 3.10 Complaints

As Published: 2013

REC 3.10 Complaints

GEN 4.4 Business for retail clients from non-UK offices

As Published: 2004

GEN 4.4 Business for retail clients from non-UK offices

DISP 1.8 Complaints time barring rule

As Published: 2008

DISP 1.8 Complaints time barring rule

DISP 3.9 Delegation of the Ombudsman's powers

As Published: 2003

DISP 3.9 Delegation of the Ombudsman's powers

DISP App 3.5 Re-assessing rejected claims at step 1

As Published: 2017

DISP App 3.5 Re-assessing rejected claims at step 1

DISP 3.4 Referring a complaint to another complaints scheme or court

As Published: 2008

DISP 3.4 Referring a complaint to another complaints scheme or court

SYSC 4 Annex 1

As Published: 2015

SYSC 4 Annex 1

DISP 4.1 Purpose and application

As Published: 2008

DISP 4.1 Purpose and application

CREDS App 1.1 Key Definitions

As Published: 2011

CREDS App 1.1 Key Definitions

DISP App 1.2 The standard approach to redress

As Published: 2008

DISP App 1.2 The standard approach to redress

SUP 16.23 Annual Financial Crime Report

As Published: 2016

SUP 16.23 Annual Financial Crime Report

EG 19.5 Regulation of Investigatory Powers Act 2000 (RIPA)

As Published: 2016

EG 19.5 Regulation of Investigatory Powers Act 2000 (RIPA)

REC 2A.3 Guidance on RAP recognition requirements

As Published: 2012

REC 2A.3 Guidance on RAP recognition requirements

REC 2.1 Introduction

As Published: 2005

REC 2.1 Introduction

DEPP 3.2 The operation of the RDC

As Published: 2013

DEPP 3.2 The operation of the RDC

REC 4.1 Application and purpose

As Published: 2007

REC 4.1 Application and purpose

DISP INTRO 1 Introduction

As Published: 2008

DISP INTRO 1 Introduction

DISP App 3.4 Root cause analysis

As Published: 2017

DISP App 3.4 Root cause analysis

SYSC 18.3 Internal arrangements

As Published: 2015

SYSC 18.3 Internal arrangements

REC 5.2 Application process

As Published: 2007

REC 5.2 Application process