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Status: Please note you should read all Brexit changes to the FCA Handbook and BTS alongside the main FCA transitional directions. Where these directions apply the 'standstill', firms have the choice between complying with the pre-IP completion day rules, or the post-IP completion day rules. To see a full list of Handbook modules affected, please see Annex B to the main FCA transitional directions.

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SUP 16 Annex 48AR Value measures report form (REP019)

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REP019- Value measures report

1

Reporting period covered by this report

Year ended

31/12/XXXX

2

Is this the first report or restatement?

3

Reporting Firm

FRN Number

4

Please confirm that the reporting firm understands that the FCA produces and publishes guidance that contains the value measures data information that the firm submitted to the FCA

5

Please confirm that the reporting firm has informed any other firm to whom the relevant value measures information data relate that the FCA publishes the guidance

Product category

Add-on or stand-alone or all

Distribution arrangement

Number of policy sales to UK consumers

Total retail premiums (written)

Number of claims registered

Average number of policies in force

Claims frequency

Number of claims where all or part of the claim has been accepted and a pay-out has been made (and the claim is closed at the year-end)

Number of claims that have been rejected in the year

Claims acceptance rate

Total claims pay-out cost (for claims where all or part of the claim has been accepted and a pay-out has been made and the claim is closed at the year-end)

Average claims pay-out

The amount that the top 2% of claim pay-outs are above

Number of claim walkaways

Number of claims complaints

Claims complaints as a % of claims

Number

£'000

Number

Number

%

Number

Number

%

£'000

£

£

Number

Number

%

Alloy wheel insurance

Add-on

Names of five largest distribution arrangements

Alloy wheel insurance

Stand-alone

Names of five largest distribution arrangements

Dental cover

All

Names of five largest distribution arrangements

Excess protection (for motor insurance)

Add-on

Names of five largest distribution arrangements

Excess protection (for motor insurance)

Stand-alone

Names of five largest distribution arrangements

Extended warranty - electrical goods

Add-on

Names of five largest distribution arrangements

Extended warranty - electrical goods

Stand-alone

Names of five largest distribution arrangements

Extended warranty - furniture

Add-on

Names of five largest distribution arrangements

Extended warranty - furniture

Stand-alone

Names of five largest distribution arrangements

Extended warranty - motor

Add-on

Names of five largest distribution arrangements

Extended warranty - motor

Stand-alone

Names of five largest distribution arrangements

Gadget (including mobile phone)

Add-on

Names of five largest distribution arrangements

Gadget (including mobile phone)

Stand-alone

Names of five largest distribution arrangements

GAP insurance

Add-on

Names of five largest distribution arrangements

GAP insurance

Stand-alone

Names of five largest distribution arrangements

Healthcare cash plan

All

Names of five largest distribution arrangements

Home - buildings only

All

Names of five largest distribution arrangements

Home - contents only

All

Names of five largest distribution arrangements

Home (buildings and contents combined)

All

Names of five largest distribution arrangements

Home emergency

Add-on

Names of five largest distribution arrangements

Home emergency

Stand-alone

Names of five largest distribution arrangements

Identity Theft

All

Names of five largest distribution arrangements

Legal expenses - home

All

Names of five largest distribution arrangements

Legal expenses - motor

All

Names of five largest distribution arrangements

Legal expenses - other

All

Names of five largest distribution arrangements

Missed event/ticket

All

Names of five largest distribution arrangements

Motor

All

Names of five largest distribution arrangements

Motor cycle

All

Names of five largest distribution arrangements

Parts and garage cover

All

Names of five largest distribution arrangements

Payment protection (credit card, store cards and personal loans)

All

Names of five largest distribution arrangements

Payment protection (mortgage)

All

Names of five largest distribution arrangements

Personal accident

Add-on

Names of five largest distribution arrangements

Personal accident

Stand-alone

Names of five largest distribution arrangements

Pet - accident only

All

Names of five largest distribution arrangements

Pet - covered for life

All

Names of five largest distribution arrangements

Pet - Maximum benefit

All

Names of five largest distribution arrangements

Pet - time limited

All

Names of five largest distribution arrangements

Ticket cancellation insurance

All

Names of five largest distribution arrangements

Travel - Annual European

All

Names of five largest distribution arrangements

Travel - Annual Worldwide

All

Names of five largest distribution arrangements

Travel - single trip

Add-on

Names of five largest distribution arrangements

Travel - single trip

Stand-alone

Names of five largest distribution arrangements

Tyre Cover

Add-on

Names of five largest distribution arrangements

Tyre Cover

Stand-alone

Names of five largest distribution arrangements

Vehicle breakdown

Add-on

Names of five largest distribution arrangements

Vehicle breakdown

Stand-alone

Names of five largest distribution arrangements

Vehicle cosmetic insurance

Add-on

Names of five largest distribution arrangements

Vehicle cosmetic insurance

Stand-alone

Names of five largest distribution arrangements

Vehicle misfuelling insurance

Add-on

Names of five largest distribution arrangements

Vehicle misfuelling insurance

Stand-alone

Names of five largest distribution arrangements

Wedding and party insurance

All

Names of five largest distribution arrangements