The FSA Website is an essential resource for firms and provides fully updated information and help. Clicking on 'Firms' and then 'Handbook' gives you access to the full FSA Handbook, the Reader's Guide, Tables of Derivation and Destination for FSA Rules, Forms, Guidance Notes and information on Periodic Fees.
Clicking on 'Industry Help' gives you access to information on a range of topics that are relevant to firms. The Financial Services and Markets Act 2000 (the Act) may also be accessed from our website, under 'Industry Help'.
If your firm is considering whether to apply for FSA authorisation for the first time or whether to modify its existing authorisation, you should refer to the Guidance Notes. The Application Pack and Guidance Notes may be ordered from our Publications Helpline at a charge of £25.00 plus VAT or are available on the FSA website.
The Contact Centre provides a helpline for firms supervised within Investment Firms Division but who do not have a nominated supervisor. This is where you should direct queries on matters such as Permissions and FOS and FSCS exemptions. You can reach the Contact Centre by email at firstname.lastname@example.org, telephone 0845 606 9966, or you can write to Investment Firms Contact Centre 11th floor at the FSA.