This chapter applies to any person who needs to know whether the activities he conducts in relation to mortgages are subject to FCA regulation.

Certain4 activities relating to mortgages are regulated by the FCA4. The purpose of this guidance is to help persons decide whether they need authorisation and, if they do, to determine the scope of the Part 4A permission4 for which they will need to apply.

This guidance is issued under section 139A of Act (Guidance). It is designed to throw light on particular aspects of regulatory requirements, not to be an exhaustive description of a person's obligations. If a person acts in line with the guidance in the circumstances contemplated by it, then the FCA will proceed on the footing that the person has complied with aspects of the requirement to which the guidance relates.

Rights conferred on third parties cannot be affected by guidance given by the FCA. This guidance represents the FCA's view, and does not bind the courts, for example, in relation to an action for damages brought by a private person for breach of a rule (see section 138D of the Act (Action for damages)), or in relation to the enforceability of a contract where there has been a breach of the general prohibition on carrying on a regulated activity in the United Kingdom without authorisation (see sections 26 to 29 of the Act (Enforceability of agreements)). A person may need to seek his own legal advice.

Anyone reading this guidance should refer to the Act and to the various Orders that are referred to in this guidance. These should be used to find out the precise scope and effect of any particular provision referred to in this guidance.

A person may be intending to carry on activities related to other forms of investment in connection with mortgages, such as advising on and arranging an endowment policy or ISA to repay an interest-only mortgage. Such a person should also consult the guidance in PERG 2 (Authorisation and regulated activities),2PERG 5 (Guidance on insurance distribution3 activities) and PERG 8 (Financial promotion and related activities). In addition, PERG 14 (Guidance on home reversion and home purchase3 activities) has guidance on regulated activities relating to home reversion plans, home purchase plans and regulated sale and rent back agreements.21

In most cases, any person who carries on a regulated activity in the United Kingdom by way of business must either be an authorised person or an exempt person. Otherwise, the person commits a criminal offence and certain agreements may be unenforceable. PERG 2.2 (Introduction) contains further guidance on these consequences.

Certain professional firms are allowed to carry on some regulated activities without authorisation so long as they comply with specified conditions (see PERG 4.14 (Mortgage activities carried on by professional firms)).

A person who is concerned to know whether his proposed activities may require authorisation will need to consider the following questions (these questions are a summary of the issues to be considered and have been reproduced, in slightly fuller form, in the flowchart in PERG 4.18):

1. (1)

   will I be carrying on my activities by way of business (see PERG 4.3.3 G (The business test))?

2. (2)

   if so, will my activities relate to regulated mortgage contracts (see PERG 4.4 (What is a regulated mortgage contract?))?

3. (3)

   if so, will I be carrying on any of the regulated mortgage activities (see PERG 4.5 (Arranging regulated mortgage contracts) to PERG 4.9 (Agreeing to carry on a regulated activity))?

4. (4)

   if so, there is the necessary link with the United Kingdom (see PERG 4.11 (Link between activities and the United Kingdom))?

5. (4A)

   is the only available exclusion the one for CBTL firms (see PERG 4.10B (Regulation of buy to let lending))?5

6. (5)

   if so, will any or all of my activities be excluded (see PERG 4.5 (Arranging regulated mortgage contracts) to PERG 4.10 (Exclusions applying to more than one regulated activity))?

7. (5A)

   if so, is the exclusion on which I am relying disapplied because the business is subject to the Mortgage Credit Directive (see PERG 4.10A (Activities regulated under the Mortgage Credit Directive)?4

8. (6)

   if the answer to 4A is “no” and 5 it is not the case that all of my activities are excluded, am I a professional firm whose activities are exempted under Part XX of the Act (see PERG 4.14 (Mortgage activities carried on by professional firms))?

9. (7)

   if not, am I exempt as an appointed representative (see PERG 4.12 (Appointed representatives))?

10. (8)

    if not, am I otherwise an exempt person (see PERG 4.13 (Other exemptions))?

If a person gets as far as question (8) and the answer to that question is 'no', that person requires authorisation and should refer to the FCA website "Apply for authorisation": www.fca.org.uk/firms/authorisation/apply-authorisation for details of the application process2.

However, if a person wishes to carry on CBTL business see PERG 4.10B (Regulation of buy to let lending) it may be able benefit from the exclusion for CBTL firms and be placed on the relevant register described in PERG 4.10B if:5

(a) no other exclusion applies; and5

(b) the answer to questions (6) to (8) is “no”.5

Note that the person would need to apply to be included on the relevant register described in PERG 4.10B.5

An unauthorised person who intends to carry on activities connected with mortgages will also need to comply with section 21 of the Act (Restrictions on financial promotion). This guidance does not cover financial promotions that relate to mortgages. Persons should refer to the general guidance on financial promotion in Appendix 1 to the Authorisation manual, PERG 8 (Financial promotion and related activities)) and, in particular, to PERG 8.17 (Financial promotions concerning agreements for qualifying credit).

There are six regulated mortgage activities requiring authorisation or exemption if they are carried on in the United Kingdom. These are set out in the Regulated Activities Order. They are:

1. (1)

   arranging (bringing about) regulated mortgage contracts (article 25 A(1) and (2A)1 (Arranging regulated mortgage contracts));

2. (2)

   making arrangements with a view to regulated mortgage contracts (article 25A(2) (Arranging regulated mortgage contracts));

3. (3)

   advising on regulated mortgage contracts (article 53A (Advising on regulated mortgage contracts));

4. (4)

   entering into a regulated mortgage contract as lender (article 61(1) (Regulated mortgage contracts));

5. (5)

   administering a regulated mortgage contract where that contract is entered into by way of business on or after 31 October 2004 or the contract was entered into by way of business before that date and is a legacy CCA mortgage contract2 (article 61(2) (Regulated mortgage contracts)); and

6. (6)

   agreeing to carry on any of the above (article 64 (Agreeing to carry on specific kinds of activity)).

The scope of these activities is limited by certain exclusions contained in Parts II and III of the Regulated Activities Order. These exclusions are referred to in PERG 4.5 (Arranging regulated mortgage contracts) to PERG 4.10 (Exclusions applying to more than one regulated activity).

A person will only need authorisation or exemption if he is carrying on a regulated activity 'by way of business' (see section 22 of the Act (Regulated activities)). There are, in fact, three different forms of business test applied to the regulated mortgage activities. In the FCA's view, however, the difference in the business tests should have little practical effect.

There is power in the Act for the Treasury to change the meaning of the business test by including or excluding certain things. The Business Order has been made using this power (partly reflecting differences in the nature of the different activities). The result (which is summarised in PERG 4.3.5 G) is that:

1. (1)

   the 'by way of business' test in section 22 of the Act applies unchanged in relation to the activity of entering into a regulated mortgage contract;

2. (2)

   the 'by way of business' test in section 22 of the Act applies unchanged in relation to the activity of administering a regulated mortgage contract, but another 'by way of business' test arises because the contract being administered by way of business must itself have been entered into by way of business (see PERG 4.8.2 G); and

3. (3)

   in the case of arranging and advising, the effect of article 3A of the Business Order (Arranging and advising on regulated mortgage contracts) is that a person is not to be regarded as acting 'by way of business' unless he is 'carrying on the business of engaging in one or more of those activities'.

The 'carrying on the business' test in the Business Order is a narrower test than that of carrying on regulated activities 'by way of business' in section 22 of the Act as it requires the regulated activities to represent the carrying on of a business in their own right. Whether or not the business test is satisfied in any particular case is ultimately a question of judgement that takes account of a number of factors (none of which is likely to be conclusive). The nature of the particular regulated activity that is carried on will also be relevant to the factual analysis. The relevant factors include:

1. (1)

   the degree of continuity;

2. (2)

   the existence of a commercial element; and

3. (3)

   the scale of the activity and, for the 'by way of business' test, the proportion which the activity bears to the other activities carried on by the same person but which are not regulated.

In the case of the 'carrying on the business' test, these factors will need to be considered having regard to all the activities together.

The main factor that might cause an activity to satisfy the 'by way of business' test in section 22 but not the narrower 'carrying on the business' test in the Business Order is that of frequency or regularity. As a general rule, the activity would need to be undertaken with some degree of frequency or regularity to satisfy the narrower 'carrying on the business' test. Conversely, the 'by way of business' test in section 22 could be satisfied by an activity undertaken on an isolated occasion (provided that the activity would be regarded as done by 'way of business' in all other respects).

It follows that whether or not any particular person may be carrying on a regulated mortgage activity 'by way of business' will depend on his individual circumstances. However, some typical examples where the applicable business test would be likely to be satisfied are where a person:

1. (1)

   enters into one or more regulated mortgage contracts as lender in the expectation of receiving interest or another form of payment that would enable him to profit from his actions;

2. (2)

   administers a regulated mortgage contract in return for a payment of some kind (whether in cash or in kind); and

3. (3)

   arranges or advises on regulated mortgage contracts, or does both, on a regular basis and receives payment of some kind (whether in cash or in kind and whether from the borrower or from some other person).

Some typical examples where the business test is unlikely to be satisfied are:

1. (1)

   when an individual enters into or administers a one-off mortgage securing a loan to a friend or member of his family whether at market interest rates or not; or

2. (2)

   when a person provides a service without any expectation of reward or payment of any kind, such as advice given or arrangements made by many Citizens Advice Bureaux and other voluntary sector agencies (but see PERG 4.3.8G (3) where payment is received for advice).

Article 61(3)(a) of the Regulated Activities Order defines a regulated mortgage contract as a contract which, at the time it is entered into, satisfies the following conditions:

1. (1)

   the contract is one where a lender provides credit to an individual or trustees (the 'borrower');

2. (2)

   the contract provides for the obligation of the borrower to repay to be secured by a mortgage on land in the EEA;5 and

   5
3. (3)

   at least 40% of that land is used, or is intended to be used, as or in connection with a dwelling.

   5

This section sets5 out the FCA's understanding of some key concepts contained in article 61(3)(a). It should be noted that, where a contract meets the necessary requirements for both a regulated mortgage contract and a home purchase plan, it will be treated as a home purchase plan only and will not be a regulated mortgage contract. Guidance on the meaning of a home purchase plan is in PERG 14.4 (Guidance on home reversion and home purchase activities)2.

5A contract is not a regulated mortgage contract if it is:

1. (1)

   a loan to a commercial borrower excluded under PERG 4.4.17 G or PERG 4.4.21 G; or

2. (2)

   a second charge loan by a credit union excluded under PERG 4.4.24 G; or

3. (3)

   a second charge bridging loan excluded under PERG 4.4.27 G;6

   6
4. (4)

   a CBTL credit agreement excluded as described in PERG 4.4.31G.6

1. (1)

   Article 61(3)(c) of the Regulated Activities Order states that credit includes a cash loan and any other form of financial accommodation. Although 'financial accommodation' has a potentially wide meaning, its scope is limited by the terms used in the definition of a regulated mortgage contract set out in PERG 4.4.1 G. Whatever form the financial accommodation may take, article 61(3)(a) envisages that it must include 7an obligation to repay on the part of the individual who receives it.

2. (2)

   In the FCA's view, an obligation to repay implies the existence, or the potential for the existence, of a debt owed by the individual to whom the financial accommodation is provided (the 'borrower') to the person who provides it (the 'lender'). 7

3. (3)

   For example, a bank would be providing ‘credit’ which, subject to the other requirements being met, could amount to a regulated mortgage contract if it gives a guarantee that:7

   1. (a)

      creates a debt or a potential debt; and 7

   2. (b)

      allows for deferred payment. 7

The condition set out in PERG 4.4.1G (1) limits the range of borrowers to whom the protections of the mortgage regulation regime apply to individuals and trustees. If a company (which is not acting as a trustee) borrows money for the purpose of funding the company's business, and the loan is secured by a mortgage over the company's property, the mortgage contract is not a regulated mortgage contract. So a lender will not carry on a regulated activity by entering into that contract, nor will the lender carry on a regulated activity if it advises on, arranges or administers that contract. However, if the lender makes a loan for business purposes to an individual sole trader, or (in England and Wales) a partnership, and the loan is secured on the borrower's house or houses, the contract will be a regulated mortgage contract.

1. (1)

   5A loan to a trustee is caught, even if the trustee or the beneficiary is not an individual.

2. (2)

   Therefore, it is possible that a loan to a trustee acting for a large commercial company is a regulated mortgage contract.

3. (3)

   In practice, the exclusions for loans to commercial borrowers (in particular, see PERG 4.4.17 G and PERG 4.4.21 G) are likely to prevent such loans from being regulated mortgage contracts.

4. (4)

   If:

   1. (a)

      the loan is made to a trustee;

   2. (b)

      the trustee is a bare trustee or nominee; and

   3. (c)

      the beneficiary of the trust is acting for commercial purposes;

   it is likely that the trustee will also be acting for commercial purposes.

5A loan to a partnership may be a loan to an individual if the partnership is made up of real people (that is natural, as opposed to legal, persons).

In order to meet the definition of a regulated mortgage contract, a mortgage contract must meet the conditions set out in PERG 4.4.1G (1) to PERG 4.4.1G (3) at the time it was entered into. The effect is that contracts which meet those conditions at that time remain regulated mortgage contracts throughout their remaining term, even if there are periods of time when some or all of the conditions are not satisfied. Conversely, contracts that do not start out as regulated mortgage contracts cannot subsequently become so, even if they meet all the conditions set out in PERG 4.4.1G (1) to PERG 4.4.1G (3). A person that only administers mortgage contracts which did not meet those conditions at the time they were entered into will not, therefore, need permission to administer regulated mortgage contacts.

There may, however, be instances where an existing contract, which was not a regulated mortgage contract at the time it was entered into, is replaced as a result of a variation (whether the variation is initiated by the customer or by the lender), and the new contract qualifies as a regulated mortgage contract. A person may therefore need to consider this possibility (which could affect contracts initially entered into before 31 October 2004 as well as subsequent loans) when deciding whether he needs permission to carry on any of the regulated mortgage activities.

The condition set out in PERG 4.4.1G (2) means that a regulated mortgage contract must be secured on land in the EEA.5

Contracts which involve taking security over moveable property therefore cannot be regulated mortgage contracts. So a contract secured on a caravan will not be a regulated mortgage contract, unless the contract also involves a mortgage over the land on which the caravan stands.

The condition set out in PERG 4.4.1G (3) means that loans secured on property which is entirely used for business purposes (such as an office block) cannot fall within the definition. However, loans secured on 'mixed use' property could be covered, provided that the occupier5 uses at least 40% of the total of the land as or in connection with a dwelling. Loans secured on a six-floor property, half of which was occupied by a family as their home5 and half let out for business purposes would therefore satisfy the definition. (Article 61(4)(b) makes it clear that 'land', in the context of a multi-storey building, means the aggregate of the floor area of each of the storeys.)

5The most obvious example of a regulated mortgage contract is a loan made to an individual to enable the individual to buy a home for themselves where the loan is secured on that home. However, there is no requirement that the borrower should occupy the property. There is a requirement that at least 40% of the land should be used as a house, but no requirement that it is the borrower who uses it as a house. So, for example:

1. (1)

   a loan may be a regulated mortgage contract if the property on which it is secured is to be occupied by the borrower’s relatives as their home; or

2. (2)

   a loan may be a regulated mortgage contract if the borrower does not occupy the property on which the loan is secured and instead intends to sell the property to a third party, with the mortgage remaining on the house until then.

3. (3)

   However, if the borrower is acting on a commercial basis, the loan in (2) may be excluded as a loan to a commercial borrower under the exclusions in PERG 4.4.17 G or PERG 4.4.21 G.

4. (4)

   A buy-to-let loan secured on the property to be let is potentially a regulated mortgage contract. However, such a loan may be excluded as a loan to a commercial borrower under the exclusions referred to in (3) or under the buy-to-let exclusions described in PERG 4.4.31G and PERG 4.10B which refer to consumer borrowers.6

The expression 'as or in connection with a dwelling' set out in PERG 4.4.1G (3) means that loans to buy a small house with a large garden would in general be covered. However, if at the time of entering into the contract the intention was for the garden to be used for some other purpose – for example, if it was intended that a third party were to have use of the garden – the contract would not constitute a regulated mortgage contract. Furthermore, the FCA would not regard a loan to purchase farmland and a farmhouse as constituting a regulated mortgage contract (where the farmhouse and garden amount to less than 40% of the land area), since it does not appear that the land could properly be said to be used 'in connection with' the farmhouse. The presence of the farmhouse is unconnected with the use to which the farmland is put (in contrast to a residential property's garden, which would have no existence independent of the property).

The definition of regulated mortgage contract contains no reference to the purpose for which the loan is being made. So, in addition to loans made to individuals to purchase residential property, the definition is wide enough to cover other loans secured on land, such as loans to consolidate debts, or to enable the borrower to purchase other goods and services.

The definition of regulated mortgage contract also covers a variety of types of product. Apart from the normal mortgage loan for the purchase of property, the definition also includes other types of secured loan, such as secured overdraft facility, a bridging loan (although bridging loans described in PERG 4.4.27 G are not regulated mortgage contracts)5,4 a secured credit card facility and regulated lifetime mortgage contracts under which the borrower (usually an older person) takes out a loan where repayment of the capital (and in some cases the interest) is not required until the property is sold, usually on the death of the borrower.

Loans secured on commercial premises are not regulated mortgage contracts as the property will not be used as or in connection with a dwelling.5

5A loan may be a regulated mortgage contract whether it is secured by a first, second or subsequent mortgage.

5A mortgage has a wide meaning for the purpose of the definition of a regulated mortgage contract. It includes:

1. (1)

   a legal mortgage;

2. (2)

   equitable security;

3. (3)

   (in Scotland) a heritable security; and

4. (4)

   security commonly used in another EEA State for loans secured on residential property.

10It is possible for more than one mortgage contract to be secured by the same charge.

5A contract is excluded from the definition of regulated mortgage contract if, at the time it is entered into, it meets the following conditions:

1. (1)

   it meets the conditions in PERG 4.4.1G (1) to (3); and

2. (2)

   less than 40% of the land secured by the mortgage is used, or intended to be used, as or in connection with a dwelling by the borrower or (for credit provided to trustees) by an individual who is a beneficiary of the trust, or by a related person; and

3. (3)

   the agreement is entered into by the borrower wholly or predominantly for the purposes of a business carried on, or intended to be carried on, by the borrower.

5The Regulated Activities Order refers to this as an “investment property loan”.

5Under the Regulated Activities Order 'related person' means, in relation to the borrower or (for credit provided to trustees) a beneficiary of the trust:

1. (1)

   that person's spouse or civil partner;

2. (2)

   a person (whether or not of the opposite sex) whose relationship with that person has the characteristics of the relationship between husband and wife; or

3. (3)

   that person's parent, brother, sister, child, grandparent or grandchild.

1. (1)

   5If less than 40% of the land secured by the mortgage is used, or intended to be used, as or in connection with a dwelling then the exclusion for loans to commercial borrowers described in PERG 4.4.17 G is irrelevant, as the loan falls outside PERG 4.4.1 G and so cannot be a regulated mortgage contract.

2. (2)

   The exclusion becomes relevant (if all the conditions in PERG 4.4.17 G are met) if at least 40% of the land secured by the mortgage is used, or intended to be used, as or in connection with a dwelling by:

   1. (a)

      someone other than the borrower; or

   2. (b)

      the borrower and someone else, if the percentage used by the borrower as residential property is less than 40%.

3. (3)

   Therefore, the exclusion would, for example, cover a loan secured on residential property where a commercial borrower is not going to occupy any of the property but is going to sell it to a third party.

5There is also an exclusion for loans to commercial borrowers secured by a second or subsequent security. A contract is excluded from the definition of regulated mortgage contract if, at the time it is entered into, it meets the following conditions:

1. (1)

   it meets the conditions in PERG 4.4.1G (1) to (3); and

2. (2)

   the lender provides the borrower with credit exceeding £25,000; and

3. (3)

   the mortgage ranks in priority behind one or more other mortgages affecting the land in question; and

4. (4)

   the agreement is entered into by the borrower wholly or predominantly for the purposes of a business carried on, or intended to be carried on, by the borrower.

5The Regulated Activities Order refers to this as a “second charge business loan”.

1. (1)

   5There is no exclusion from the £25,000 floor in PERG 4.4.21G (2) for an item entering into the total charge for credit.

2. (2)

   Giving time for payment of interest if the borrower gets into difficulty, does not affect the calculation of the sum as the definition relates to the time at which the contract is entered into.

3. (3)

   However, for example, if the credit includes a broker fee, that fee may be excluded in the calculation of the floor.

5A contract is excluded from the definition of regulated mortgage contract if, at the time it is entered into, it meets the following conditions:

1. (1)

   it meets the conditions in PERG 4.4.1G (1) to (3); and

2. (2)

   the lender is a credit union; and

3. (3)

   it is a borrower-lender agreement; and

4. (4)

   the mortgage ranks in priority behind one or more other mortgages affecting the land in question; and

5. (5)

   the rate of the total charge for credit does not exceed 42.6 per cent.

5The Regulated Activities Order refers to this as a “limited interest second charge credit union loan”.

5The exclusion in PERG 4.4.24 G only applies if the loan meets the following conditions:

1. (1)

   the borrower receives timely information on the main features, risks and costs of the contract at the pre-contractual stage; and

2. (2)

   any advertising of the contract is fair, clear and not misleading.

5A contract is excluded from the definition of regulated mortgage contract if, at the time it is entered into, it meets the following conditions:

1. (1)

   it meets the conditions in PERG 4.4.1G (1) to (3); and

2. (2)

   it is a borrower-lender-supplier agreement financing the purchase of land; and

3. (3)

   it is used by the borrower as a temporary financing solution while changing to another financial arrangement for the land secured by the mortgage; and

4. (4)

   the mortgage ranks in priority behind one or more other mortgages affecting the land in question; and

5. (5)

   the number of payments to be made by the borrower under the contract is not more than four.

5The Regulated Activities Order refers to this as a “limited payment second charge bridging loan”.

10A contract is excluded from the definition of regulated mortgage contract if, at the time is entered into, it meets the following conditions:

1. (1)

   it is a bridging loan described in PERG 4.13.6G;

2. (2)

   it is secured by an equitable mortgage on land; and

3. (3)

   it is an exempt agreement within the meaning of article 60B(3) (regulated credit agreements) of the Regulated Activities Order by virtue of article 60E(2): in summary, the lender is a local authority, or the agreement is specified in CONC App 1.3 and the lender is a person or within class of persons specified in CONC App 1.3 (see PERG 2.7.19FG(1) and (2)).

10The Regulated Activities Order refers to such a contract as an ‘exempt equitable mortgage bridging loan’.

10A contract is excluded from the definition of regulated mortgage contract if, at the time is entered into, it meets the following conditions:

1. (1)

   it provides for credit to be granted by a ‘housing authority’ within the meaning of article 60E of the Regulated Activities Order. The definition in article 60E includes housing associations registered under the relevant housing legislation (see PERG 2.7.19FAG);

2. (2)

   if entered into on or after 21 March 2016:

   1. (a)

      it is an agreement of a kind to which the MCD does not apply by virtue of article 3(2) of the MCD (in other words, it is an agreement listed in PERG 4.10A.5G(1) to (6); or it is a credit agreement which relates to the deferred payment, free of charge, of an existing debt and is not secured by a legal or equitable mortgage); or

   2. (b)

      it is a bridging loan described in PERG 4.13.6G; or

   3. (c)

      it is a restricted public loan described in PERG 4.13.7G.

10The Regulated Activities Order refers to such a contract as an ‘exempt housing authority loan’.

5The two exclusions for loans to commercial borrowers (PERG 4.4.17 G and PERG 4.4.21 G) depend on the borrower not being a consumer. For these purposes, if an agreement includes a declaration which:

1. (1)

   is made by the borrower; and

2. (2)

   includes:

   1. (a)

      a statement that the agreement is entered into by the borrower wholly or predominantly for the purposes of a business carried on, or intended to be carried on, by the borrower;

   2. (b)

      a statement that the borrower understands that the borrower will not have the benefit of the protection and remedies that would be available to the borrower under the Act if the agreement were a regulated mortgage contract under the Act; and

   3. (c)

      a statement that the borrower is aware that if the borrower is in any doubts as to the consequences of the agreement not being regulated by the Act, then the borrower should seek independent legal advice;

the agreement is to be presumed to have been entered into by the borrower wholly or predominantly for the purposes specified in (2)(a).

5However, the presumption in PERG 4.4.29 G does not apply if, when the agreement is entered into:

1. (1)

   the lender (or, if there is more than one lender, any of the lenders); or

2. (2)

   any person who has acted on behalf of the lender (or, if there is more than one lender, any of the lenders) in connection with the entering into of the agreement;

knows, or has reasonable cause to suspect, that the agreement is not entered into by the borrower wholly or predominantly for the purposes of a business carried on, or intended to be carried on, by the borrower.

There is an exclusion for what the RAO refers to as an “exempt consumer buy-to-let mortgage contract”. This is explained in PERG 4.10B (Regulation of buy-to-let lending).6

For a buy-to-let credit agreement (described in PERG 4.10B.5G), article 61A(5) of the Regulated Activities Order says that a borrower is to be regarded as entering into an agreement, or intending to enter into an agreement, for the purposes of a business if (1) or (2) are met:6

1. (1)
   1. (a)

      the borrower previously purchased, or is entering into the contract in order to finance the purchase by the borrower of, the land secured by the mortgage;6

   2. (b)

      at the time of the purchase the borrower intended that the land would be occupied as a dwelling on the basis of a rental agreement and would not at any time be occupied as a dwelling by the borrower or by a related person (see PERG 4.4.19G), or where the borrower has not yet purchased the land the borrower has such an intention at the time of entering into the contract; and6

   3. (c)

      where the borrower has purchased the land, since the time of the purchase the land has not at any time been occupied as a dwelling by the borrower or by a related person (see PERG 4.4.19G);6

2. (2)

   the borrower is the owner of land, other than the land secured by the mortgage, which is

   1. (a)

      occupied as a dwelling on the basis of a rental agreement and is not occupied as a dwelling by the borrower or by a related person (see PERG 4.4.19G); or6

   2. (b)

      secured by a mortgage under a buy-to-let credit agreement.6

2Prior to 21 March 2016, the definition of ‘regulated mortgage contract’ in article 61(3)(a) of the Regulated Activities Order was limited to mortgage contracts secured by a first legal mortgage (but not a second charge mortgage or an equitable mortgage) of land in the United Kingdom (rather than land in the EEA), and the regulated activity of administering a regulated mortgage contract was limited to mortgage contracts entered into on or after 31 October 2004, being the date on which mortgage regulation under the Act began. Accordingly, prior to 21 March 2016 some mortgage contracts were regulated mortgage contracts regulated under MCOB; some mortgage contracts were regulated credit agreements regulated under the CCA and, from 1 April 2014, CONC; and some mortgage contracts were outside regulation.

2When the Regulated Activities Order was amended to implement the MCD, the limitations mentioned in PERG 4.4A.1AG were removed: the legislative intention was to provide a single regulatory regime for mortgage contracts under MCOB from 21 March 2016, subject to a six month transitional period for first charge mortgages entered into before 31 October 2004. Mortgage contracts that were regulated mortgage contracts before that date did not cease to be regulated mortgage contracts. But many mortgage contracts that were not regulated mortgage contracts immediately before 21 March 2016 became regulated mortgage contracts on that date provided that they met the conditions set out in PERG 4.4.1G(1) to (3), even though these conditions did not apply in that form at the time the contract was entered into.

1. (1)

   2Mortgage contracts that potentially became regulated mortgage contracts on 21 March 2016 include, for example:

   1. (a)

      mortgages entered into before 31 October 2004;

   2. (b)

      second charge mortgages; and

   3. (c)

      equitable mortgages.

2. (2)

   However:

   1. (a)

      a mortgage contract entered into before 21 March 2016, which was not already a regulated mortgage contract only became a regulated mortgage contract if it was a ‘consumer credit back book mortgage contract’ within the meaning of article 2 of the MCD Order (and see paragraph (a)(iii) of the Glossary definition of regulated mortgage contract). Briefly, this means a regulated credit agreement that would have been a regulated mortgage contract if it had been entered into on or after 21 March 2016, with the exception of certain buy-to-let mortgages (which will remain regulated credit agreements if they were regulated credit agreements at the time they were entered into);

   2. (b)

      the exclusions set out in article 61A of the Regulated Activities Order and reflected in paragraph (a)(ii) of the Glossary definition of regulated mortgage contract replicate various consumer credit exemptions, for example equitable mortgage bridging loans; and

   3. (c)

      the regulated activities of administering a regulated mortgage contract, advising on regulated mortgage contracts and arranging (bringing about) regulated mortgage contracts are limited, in their application to mortgage contracts entered into before 21 March 2016, to mortgage contracts which were already regulated mortgage contracts or which are ‘consumer credit back book mortgage contracts’ within the meaning of article 2 of the MCD Order (see (a)).

Article 25A of the Regulated Activities Order describes two types of regulated activities concerned with arrangingregulated mortgage contracts. These are:

1. (1)

   making arrangements:2

   1. (a)

      for another person to2 enter into a regulated mortgage contract as borrower; or

   2. (b)

      to enter into a regulated mortgage contract with a borrower on behalf of a lender; or2

      2
   3. (c)

      for another person to vary the terms of a regulated mortgage contract entered into by that person3 as borrower on or after 31 October 2004 or a legacy CCA mortgage contract entered into by that person as borrower3 in such a way as to vary that person’s3 obligations under the contract; and2

2. (2)

   making arrangements with a view to a person who participates in the arrangements entering into a regulated mortgage contract as borrower.

The first activity (article 25A(1) and (2A)2) is referred to in this guidance as arranging (bringing about) regulated mortgage contracts. Various points arise:

1. (1)

   It is not necessary for the potential borrower himself to be involved in making the arrangements.

2. (2)

   This activity is carried on only if the arrangements bring about, or would bring about a regulated mortgage contract. This is because of the exclusion in article 26 (see PERG 4.5.4 G). As explained in PERG 4.5.4A G, this exclusion does not apply to the activity in PERG 4.5.1G (1)(b).2

3. (3)

   This activity therefore includes the activities of brokers who make arrangements on behalf of a borrower to enter into or vary a regulated mortgage contract where these arrangements go beyond merely introducing (see PERG 4.5.10 G) or advising (although giving advice may be the regulated activity of advising on regulated mortgage contracts). Such arrangements might include, for instance, negotiating the terms of the regulated mortgage contract with the eventual lender, on behalf of the borrower. It also includes the activities of certain so-called 'packagers' (see PERG 4.15 (Mortgage activities carried on by 'packagers'.)

4. (4)

   PERG 4.6.2 G contains examples of variations that are, in the FCA's view, within the definition of advising on regulated mortgage contracts and would also be covered by article 25A(1) arrangements.

The second activity (article 25A(2)) is referred to in this guidance as making arrangements with a view to regulated mortgage contracts. This activity is different from article 25A(1) and (2A)2) because it requires a potential borrower to actively participate by utilising the arrangements to enter into a regulated mortgage contract. It does not require that the arrangements would bring about a regulated mortgage contract. Nor does it cover arrangements leading to contract variations. It includes the activities of introducers (see PERG 4.5.10 G below) introducing potential borrowers to brokers and lenders. It may also, in certain circumstances, extend to the activities of a publisher, broadcaster, or website operator, albeit subject to exclusions in the Regulated Activities Order (see PERG 4.5.5 G and PERG 4.5.6 G).

Article 26 of the Regulated Activities Order (Arrangements not causing a deal) excludes from article 25A(1) arrangements which do not bring about or would not bring about the regulated mortgage contract in question. In the FCA's view, a person brings about or would bring about a regulated mortgage contract if his involvement in the chain of events leading to the transaction is of enough importance that without that involvement it would not take place.

1. (1)

   2Article 26 does not apply to the activity described in PERG 4.5.1G (1)(b).

2. (2)

   As the activity in PERG 4.5.1G (1)(b) covers a person that concludes a regulated mortgage contract with a borrower on behalf of a lender, in many cases the activity will only apply if the arrangements bring about, or would bring about, a regulated mortgage contract. Therefore, in many cases the fact that article 26 does not apply will make no difference.

3. (3)

   However, if a person enters into a regulated mortgage contract on behalf of a lender, that person carries out the regulated activity described in PERG 4.5.1G (1)(b). That activity is not excluded just because most of the work is done by another.

Article 27 of the Regulated Activities Order (Enabling parties to communicate) contains an exclusion that applies to arrangements which might otherwise fall within article 25A(2) merely because they provide the means by which one party to a regulated mortgage contract (or potential regulated mortgage contract) is able to communicate with other parties. Simply providing the means by which parties to a regulated mortgage contract (or potential regulated mortgage contract) are able to communicate with each other is excluded from article 25(A)2 only. This will ensure that persons such as Internet service providers or telecommunications networks are excluded if all they do is provide communication facilities (and these would otherwise be considered to be arrangements made with a view to regulated mortgage contracts).

In the FCA's view, the crucial element of the exclusion in article 27 is the inclusion of the word "merely". When a publisher, broadcaster or Internet website operator goes beyond what is necessary for him to provide his service of publishing, broadcasting or otherwise facilitating the issue of promotions, he may well bring himself within the scope of article 25A(2). Further detailed guidance relating to the scope of the exclusion in article 27 is contained in PERG 8.32.6 G to PERG 8.32.11 G.

Arranging a regulated mortgage contract (or contract variation) to which the arranger is to be a party is excluded from both article 25A(1) and (2) by article 28A of the Regulated Activities Order (Arranging contracts to which the arranger is a party). As a result, a person cannot both be entering into a regulated mortgage contract and arranging a regulated mortgage contract under article 25A as regards a particular regulated mortgage contract. This means that a direct sale by a mortgage lender does not involve the regulated activity of arranging but, if the transaction is completed, does involve the regulated activity of entering into a regulated mortgage contract. The FCA'srules on arrangingregulated mortgage contracts, however, do apply to direct sales.

2Article 28A does not apply to the activity described in PERG 4.5.1G (1)(b). This is because the activity described in PERG 4.5.1G (1)(b) is defined so that it cannot apply to an activity carried out by the lender. There is, therefore, no need to apply article 28A.

An unauthorised person who makes arrangements for or with a view to a regulated mortgage contract between a borrower and an authorised person, is excluded from article 25A(1) and (2), 25A(2A) and2 by article 29 of the Regulated Activities Order (Arranging deals with or through authorised persons) if specified conditions as to advice and remuneration are satisfied. For example, the exclusion is dependent on the borrower not receiving any advice on the regulated mortgage contract from the unauthorised person making the arrangements. Additionally, payment must not be received unless it is accounted for to the borrower (which, in the FCA's view, means that it must be paid over to, or treated as belonging to and held to the order of, the borrower).

2Article 29 does not apply if applying the exclusion would take activities outside article 25A that should be regulated under the MCD. Please see PERG 4.10A (Activities regulated under the Mortgage Credit Directive) for more details.

Article 29A of the Regulated Activities Order excludes from article 25A(1)(b) (which covers making arrangements for another person to vary the terms of a regulated mortgage contract) certain activities of an unauthorised person who is taking advantage of the exclusion from administering a regulated mortgage contract in article 62 (Exclusion: arranging administration by authorised persons) see PERG 4.8.4 G).

Article 33A of the Regulated Activities Order (Introducing to authorised persons) excludes from article 25A(2) arrangements under which a borrower is introduced to certain persons. Introducing is only a regulated activity under article 25A(2) as it does not of itself bring about regulated mortgage contracts (see PERG 4.5.2 G).

The exclusion applies for introductions to:

1. (1)

   an authorised person who has permission to carry on a regulated activity specified in article 25A (Arranging regulated mortgage contracts) or article 53A (Advising on regulated mortgage contracts) or article 61(1) (Entering into a regulated mortgage contract as lender); introducers can check the status of an authorised person and its permission by visiting the Financial Services Register1 at http://www.fsa.gov.uk/register/;

   11
2. (2)

   an appointed representative who is appointed to carry on a regulated activity specified in article 25A or article 53A of the Regulated Activities Order; introducers can check the status of an appointed representative by visiting the FCA's register at www.fca.org.uk/firms/financial-services-register; the FCA would normally expect introducers to request and receive confirmation of the regulated activities that the appointed representative is appointed to carry on, prior to proceeding with an introduction; and

3. (3)

   an overseasperson who carries on a regulated activity specified in article 25A (Arranging regulated mortgage contracts) or article 53A (Advising on regulated mortgage contracts) or article 61(1) (Entering into a regulated mortgage contract).

The exclusion in article 33A only applies when the introducer satisfies two conditions:

1. (1)

   he does not receive any money paid by the borrower in connection with any transaction that the borrower enters into with or through the person to whom the borrower is introduced as a result of the introduction, other than money payable to him on his own account; and

2. (2)

   before making the introduction he discloses to the borrower all relevant information described in PERG 4.5.14 G.

In the FCA's view, money payable to an introducer on his own account includes money legitimately due to him for services rendered to the borrower, whether in connection with the introduction or otherwise. It also includes sums payable to an introducer (for example, a housebuilder) by a buyer in connection with a transfer of property. For example, article 33A allows a housebuilder to receive the purchase price on a property that he sells to a borrower, whom he previously introduced to an authorised person or appointed representative to help him finance the purchase and still take the benefit of the exclusion. This is because the sums that the housebuilder receives in connection with the introduction and with the sale of his property to the borrower are both "payable to him on his own account". The housebuilder may also receive a commission from the person introduced to. He may not, however, receive any sums payable by the borrower to the person to whom the borrower is introduced, for example valuation fees, as those sums are not payable to the housebuilder on his own account.

The information that the introducer must disclose to the borrower prior to making the introduction is, where relevant:

1. (1)

   that he is a member of the same group as the person (N) to whom the borrower is introduced;

2. (2)

   details of any payment which he will receive from N, by way of fee or commission, for introducing the borrower to N; and

3. (3)

   an indication of any other reward or advantage arising out of his introducing to N.

In the FCA's view, details of fees or commission referred to in PERG 4.5.14G (2) does not require an introducer to provide an actual sum to the borrower, where it is not possible to calculate the full amount due prior to the introduction. This may arise in cases where the fee or commission is a percentage of the eventual loan taken out and the amount of the required loan is not known at the time of the introduction. In these cases, it would be sufficient for the introducer to disclose the method of calculation of the fee or commission, for example the percentage of the eventual loan to be made by N.

In the FCA's view, the information condition in PERG 4.5.14G (3) requires the introducer to indicate to the borrower any other advantages accruing to him as a result of ongoing arrangements with N relating to the introduction of borrowers. This may include, for example, indirect benefits such as office space, travel expenses, subscription fees and this and other relevant information may be provided on a standard form basis to the borrower, as appropriate.

The FCA would normally expect an introducer to keep a written record of disclosures made to the borrower under article 33A of the Regulated Activities Order including those cases where disclosure is made on an oral basis only.

In addition to the exclusion in article 33A, introducers may be able to take advantage of the exclusion in article 33 of the Regulated Activities Order (Introducing). This excludes arrangements where:

1. (1)

   they are arrangements under which persons will be introduced to another person;

2. (2)

   the person to whom the introduction is to be made is:

   1. (a)

      an authorised person; or

   2. (b)

      an exempt person acting in the course of business comprising a regulated activity in relation to which he is exempt; or

   3. (c)

      a person who is not unlawfully carrying on regulated activities in the United Kingdom and whose ordinary business involves him in engaging in certain activities; and

3. (3)

   the introduction is made with a view to the provision of independent advice or the independent exercise of discretion in relation to investments generally or in relation to any class of investments (including mortgages) to which the arrangements relate.

The Regulated Activities Order contains a number of other exclusions which have the effect of preventing certain activities from amounting to regulated activities within article 25. These are referred to in PERG 4.10 (Exclusions applying to more than one regulated activity). There is also an exclusion where both the arranger and borrower are overseas, which is referred to in PERG 4.11 (Link between activities and the United Kingdom).

Article 53A of the Regulated Activities Order (Advising on regulated mortgage contracts) makes advising on regulated mortgage contracts a regulated activity. This covers advice which is both:

1. (1)

   given to a person in his capacity as borrower or potential borrower; and

2. (2)

   advice on the merits of the borrower:

   1. (a)

      entering into a particular regulated mortgage contract (whether or not the entering into is done by way of business); or

   2. (b)

      varying the terms of a regulated mortgage contract entered into by the borrower on or after 31 October 2004, or a legacy CCA mortgage contract entered into by the borrower,6 in such a way as to vary the borrower's obligations under the contract.

In the FCA's view, the circumstances in which a person is giving advice on the borrower varying the terms of a regulated mortgage contract so as to vary his obligations under the contract include (but are not limited to) where the advice is about:

1. (1)

   the borrower obtaining a further advance secured on the same land as the original loan; or

2. (2)

   a rate switch or a product switch (that is, where the borrower does not change lender but changes the terms for repayment from, say, a variable rate of interest to a fixed rate of interest or from one fixed rate to another); or

3. (3)

   the borrower transferring from a repayment mortgage to an interest-only mortgage or the reverse situation.

Although advice on varying the terms of a regulated mortgage contract is not a regulated activity if the contract was entered into before 31 October 2004, unless the contract is a legacy CCA mortgage contract,6 there may be instances where the variation to the old contract is so fundamental that it amounts to entering into a new regulated mortgage contract (see PERG 4.4.4 G). In that case, giving the advice would be a regulated activity.

For advice to fall within article 53A as set out in PERG 4.6.1 G it must:

1. (1)

   relate to a particular mortgage contract (that is, one that the borrower may enter into or, in the case of advice on a variation, one that he has already entered into);

2. (2)

   be given to a person in his capacity as a borrower or potential borrower;

3. (3)

   be advice (that is, not just information); and

4. (4)

   relate to the merits of the borrower entering into, or varying the terms of, the contract.

Each of these aspects is considered in greater detail in PERG 4.6.5 G (Advice must relate to a particular regulated mortgage contract) to PERG 4.6.17 G (Advice must relate to the merits (of entering into as borrower or varying)). Additionally, the following should be borne in mind:

1. (1)

   a person may be carrying on regulated activities involving arranging, whether or not that person is advising on regulated mortgage contracts (see PERG 4.5);

2. (2)

   the provision of advice or information may involve the communication of a financial promotion (see PERG 8 (Financial promotion and related activities); and

3. (3)

   PERG 8.257(Advice must relate to an investment which is a security or contractually based investment) to PERG 8.31 (Exclusions for advising on investments)7 will be relevant to any person who may be advising on other forms of investment at the same time as they advise7 on regulated mortgage contracts; this includes, for example, a person advising on the merits of using a particular endowment policy or ISA as the means for repaying the capital under an interest-only mortgage.

Advice will come within the regulated activity in article 53A of the Regulated Activities Order only if it relates to a particular regulated mortgage contract (or several different regulated mortgage contracts). Generic or general advice is not covered: examples of generic advice are shown in PERG 4.6.7G (but see PERG 4.6.7AG as well). Generic or general advice may, however, be a financial promotion (see PERG 8.4 (Invitation or inducement)).

7 PERG 4.6.21G to 4.6.25BG includes material about guiding a person through a decision tree.

Advice relates to a particular contract if it recommends that a person should take out a mortgage with ABC Building Society without (expressly or by implication) specifying any particular ABC Building Society mortgage because it is advice on the merits of7 specific identifiable mortgages and compared to7 all others. The advice is essentially saying that there is a feature of each individual ABC Building Society mortgage that makes it better than a mortgage from any other lender. Advice may be regulated even though it relates to more than one possible mortgage. Advice also relates to a particular contract if it recommends that a person should not take out a mortgage with ABC Building Society.2

1. (1)

   7Although giving generic advice is generally not a regulated activity, if it is given in the course of or in preparation for a regulated activity it can form part of that regulated activity.

2. (2)

   For example, if a firm gives generic advice (for instance about the merits of a fixed rate mortgage rather than a variable rate mortgage) and then goes on to identify a particular fixed rate mortgage, the generic advice will form part of the regulated activity of advising on regulated mortgage contracts.

3. (3)

   Another example is a firm that provides generic advice to a customer or a potential customer prior to or in the course of carrying on the regulated activity of arranging (bringing about) regulated mortgage contracts for the customer. That generic advice is part of that regulated activity of arranging (bringing about) deals in investments.

For the purposes of article 53A, advice must be given to or directed at someone who is acting as borrower or potential borrower. As indicated in PERG 4.4.2 G (Which borrowers?), this means the individual or trustee to whom the credit has been provided by the lender or who is looking to obtain the credit on the security of his property. Advice given to a body corporate will not generally be caught because the advice will not concern a regulated mortgage contract, as defined. But this does not apply where the body corporate is acting as trustee.

Article 53A will not, for example, apply where advice is given to persons who receive it as:

1. (1)

   a lender under or administrator of a regulated mortgage contract; or

2. (2)

   an adviser who may use it to inform advice given by him to others; or

3. (3)

   a journalist or broadcaster; or

4. (4)

   an agent of a borrower unless appointed as the borrower's attorney and therefore entering into the regulated mortgage contract as agent (or proxy) for the borrower.

Advice will still be covered by article 53A even though it may not be given to or directed at a particular borrower (for example advice given in a periodical publication or on a website).

In the FCA's view, advice requires an element of opinion on the part of the adviser7. In effect, it is a recommendation as to a course of action. Information on the other hand, involves objective statements of facts and figures.

1. (1)

   In general terms, simply giving information without making any comment or value judgement on its relevance to decisions which a borrower may make is not advice.7

2. (2)

   The provision of purely factual information does not become regulated advice merely because it feeds into the customer’s own decision-making process and is taken into account by them.7

3. (3)

   Regulated advice includes any communication with the customer which, in the particular context in which it is given, goes beyond the mere provision of information and is objectively likely to influence the customer’s decision whether or not to enter into a particular regulated mortgage contract or to vary an existing regulated mortgage contract.7

4. (4)

   A key to the giving of advice is that the information:7

   1. (a)

      is either accompanied by comment or value judgement on the relevance of that information to the customer’s decision; or7

   2. (b)

      is itself the product of a process of selection involving a value judgement so that the information will tend to influence the decision7.

5. (5)

   Advice can still be regulated advice if the person receiving the advice:7

   1. (a)

      is free to follow or disregard the advice; or

   2. (b)

      may receive further advice from another person before making a final decision.

Information relating to entering into regulated mortgage contracts may often involve one or more of the following:

1. (1)

   an explanation of the terms and conditions of a regulated mortgage contract, whether given orally or in writing or by providing leaflets and brochures;

2. (2)

   a comparison of the features and benefits of one regulated mortgage contract with another;

3. (3)

   [deleted]7

4. (4)

   tables that compare the interest rates and other features of different mortgages;

5. (5)

   leaflets or illustrations that help borrowers to decide which type of mortgage to take out;

6. (6)

   the provision, in response to a request from a borrower who has identified the main features of the type of mortgage he seeks, of several leaflets together with an indication that all the regulated mortgage contracts described in them have those features.

In the FCA's opinion, however, such information may7 take on the nature of advice if the circumstances in which it is provided give it the force of a recommendation. For example:7

1. (1)

   a person may provide information on a selected, rather than balanced7, basis that would tend to influence the decision of the borrower; and7

2. (2)

   a person, as a result of going through the sales process, may discuss7 the merits of one regulated mortgage contract over another, resulting in advice to enter into or not enter into a particular one.

7A key question is whether an impartial observer, having due regard to the FCA rules and guidance, context, timing and what passed between the parties, would conclude that what the adviser says could reasonably have been understood by the customer as being advice.

7An explicit recommendation to enter into a particular regulated mortgage contract is likely to be advice. However, something falling short of an explicit recommendation can be advice too. Any significant element of evaluation, value judgement or persuasion is likely to mean that advice is being given.

1. (1)

   7A person can give advice without saying (or implying) categorically that the customer should enter into a particular regulated mortgage contract. The adviser does not have to offer a definitive recommendation as to whether the customer should enter into that particular regulated mortgage contract.

2. (2)

   For example, saying the following can still be advice:

   1. (a)

      “this regulated mortgage contract is a very good deal but it is your decision whether or not to enter into it”; or

   2. (b)

      “this regulated mortgage contract is a very good deal but I am going to leave it to you to decide because I don’t know how important it is to you to have certainty about your monthly mortgage payments”.

3. (3)

   The examples in (2):

   1. (a)

      involve advice and not just information; and

   2. (b)

      involve advice on the merits of entering into a particular regulated mortgage contract (see PERG 4.6.17G to 4.6.20G (Advice must relate to the merits (of entering into as borrower or varying)).

7One factor in deciding whether what was said by an adviser in a particular situation did or did not amount to advice is to look at the inquiry to which the adviser was responding. If a customer asks for a recommendation, any response is likely to be regarded as advice.

7On the other hand, if a customer makes a purely factual inquiry it may be the case that a reply which simply provides the relevant factual information is no more than that. In this case it is relevant whether the adviser makes it clear that they do not give advice, or whether the adviser runs an advisory business.

Advice under article 53A must relate to the pros or cons of entering into a regulated mortgage contract as borrower.

An7 explanation of the implications under a regulated mortgage contract of, for example, exercising certain rights or failing to make interest payments on time, need not, itself, involve advice on the merits of entering into that contract or varying its terms.

Neither does advice on the merits of using a particular mortgage broker or adviser in his capacity as such amount to advice for the purposes of article 53A. It is not advice on the merits of entering into or varying the terms of a regulated mortgage contract.

Without an explicit or implicit recommendation7 on the merits of entering into as borrower or varying the terms of a regulated mortgage contract, advice will not fall under article 53A if it is advice on:7

1. (1)

   the likely meaning of uncertain provisions in a regulated mortgage contract; or7

2. (2)

   how to complete an application form; or7

3. (3)

   the effect of contractual terms and their consequences; or7

4. (4)

   terms which are common in the market.7

Pre-sale questioning involves putting a sequence of7 questions in order to extract information from a person to help them best select a mortgage that meets their7 needs. A decision tree is an example of pre-sale7 questioning. The process of going through the questions will usually narrow down the range of options that are available.7

1. (1)

   There are two aspects of the definition of advising on regulated mortgage contracts that are particularly relevant to whether pre-sale questioning involves advising on regulated mortgage contracts:7

   1. (a)

      the fact that advice must relate to a particular regulated mortgage contract (see PERG 4.6.5G); and

   2. (b)

      the distinction between information and advice (see PERG 4.6.13G).

2. (2)

   Whether or not pre-sale7 questioning in any particular case is advising on regulated mortgage contracts will depend on all the circumstances.

3. (3)

   The pre-sale questioning process may involve7 identifying one or more particular regulated mortgage contracts. If so,7 to avoid advising on regulated mortgage contracts, the critical factor is likely to be whether the process is limited to, and likely to be perceived by the borrower as, assisting the borrower to make their7 own choice of product which has particular features which the borrower regards as important. The questioner will need to avoid making any judgement on the suitability of one or more products for the borrower. See also PERG 4.6.4G for other matters that may be relevant.

7There is considerable potential for variation in the form, content and manner of pre-sale questioning, but there are two broad types, as described in PERG 4.6.23G and 4.6.24G.

7The first type involves identifying regulated mortgage contracts based on7 factual matters. For example, the purpose may be to identify7 whether a borrower wishes to pay a fixed or variable rate of interest or the size of deposit available.7 There are various possible scenarios, including the following:

1. (1)

   the questioner may go on to identify several particular7regulated mortgage contracts which match features identified by the pre-sale7 questioning; provided these are presented in a balanced and neutral way (for example, they identify all the matching regulated mortgage contracts, without making a recommendation as to a particular one) this need not of itself involve advising on regulated mortgage contracts;

2. (2)

   the questioner may go on to advise the borrower on the merits of one particular regulated mortgage contract over another; this would be advising on regulated mortgage contracts;

3. (3)

   the questioner may, before or during the course of the pre-sale questioning, give information that considered on its own would not involve advising on regulated mortgage contracts, but may, following the pre-sale7 questioning, identify one or more particular regulated mortgage contracts. The factors described in PERG 4.6.25G are relevant to deciding whether or not the questioner is advising on regulated mortgage contracts7.

The second type of pre-sale questioning involves providing questions and answers incorporating opinion, judgement or recommendations.7 There are various possible scenarios, including the following:

1. (1)

   the pre-sale7 questioning may not lead to the identification of any particular regulated mortgage contract; in this case, the questioner has provided advice, but it is generic advice and does not amount to advising on regulated mortgage contracts; or

2. (2)

   the pre-sale questioning may lead to the identification of one or more particular regulated mortgage contracts. In principle, this is likely to involve advising on regulated mortgage contracts as regulated advice includes any communication with the customer which, in the particular context in which it is given, goes beyond the mere provision of information and is objectively likely to influence the customer’s decision whether or not to enter into the regulated mortgage contract (see PERG 4.6.14G). However, the factors described in PERG 4.6.25G are still relevant to deciding whether or not the questioner is advising on regulated mortgage contracts.7

When the scripted pre-sale questioning identifies particular regulated mortgage contracts (see7PERG 4.6.23G(3) and PERG 4.6.24G(2)), the FCA considers that it is necessary to look at the process and outcome of the pre-sale questioning as a whole7 in deciding whether the process involves advising on regulated mortgage contracts. Factors that may be relevant7 include:

1. (1)

   any representations made by the questioner at the start of the questioning relating to the service they are7 to provide;

2. (2)

   the context in which the questioning takes place;

3. (3)

   the stage in the questioning at which the opinion is offered and its significance;

4. (4)

   the role played by any questioner who guides a person through the pre-sale7 questions;

5. (5)

   the outcome of the questioning (whether particular regulated mortgage contracts are highlighted, how many of them, who provides them, their relationship to the questioner and so on); and

6. (6)

   whether the pre-sale7 questions and answers have been provided by, and are clearly the responsibility of, an unconnected third party7, and all that the questioner has done is help the borrower understand what the questions or options are and how to determine which option applies to their7 particular circumstances.

7A firm selling regulated mortgage contracts through its website might make its list of the regulated mortgage contracts it sells easier to search by allowing the customer to filter mortgages based on factors presented by the website and selected by the customer. Only products that meet the search criteria input by the customer are displayed.

1. (1)

   7The filtering described in PERG 4.6.25AG might be based upon simple objective factors like price or eligibility criteria. This should not generally involve advising on regulated mortgage contracts, as explained in PERG 4.6.23G(1).

2. (2)

   The filtering described in PERG 4.6.25AG might, however, be based upon factors such as balancing customer preferences on price, interest rate and term. This is not a simple objective factor like price alone.

3. (3)

   Where all a firm is doing is listing product features of its own regulated mortgage contracts, for example by ranking objectively by the cost of any arrangement fee, that firm is unlikely to be advising on regulated mortgage contracts as long as it is clear to the customer that this objective ranking is all that the firm is doing. A description of a product’s features is not advice.

4. (4)

   Where a firm is describing regulated mortgage contracts offered by a third party and the product features are drawn directly from information made available to the firm by that third party, the firm is also unlikely to be advising on regulated mortgage contracts as long as it is clear to the customer that all the firm is doing is describing regulated mortgage contracts offered by a third party. A description of the product features is the factual representation of the regulated mortgage contracts and therefore likely to be information and not advice.

5. (5)

   Similarly, an eligibility tool can draw on information supplied by third parties (such as eligibility criteria provided by lenders, or the results of a credit reference search) to provide an indication of whether a customer is likely to qualify for mortgage lending. Where it is clear to the customer that the tool is simply applying details provided by the customer to that information, to provide a view on whether a customer’s application is likely to meet that criteria (and not giving a view on the merits of entering into that particular mortgage), the firm is unlikely to be advising on regulated mortgage contracts.

6. (6)

   If the input from the customer is much more extensive, and the way that those inputs interact on the website is much more complicated, than the processes described in (3) and (4), the website is not simply displaying factual information about the design of the product. In that case the production of a list of results uses an element of opinion and skill (albeit automated) in translating the customer’s input into a display of a particular product or products. Either explicitly or implicitly this is presented as meeting the customer’s requirements and wishes as input into the system. The result is that the filtering process is closer to the one in (2) than the one in (3) and so it is more likely that the firm is advising on regulated mortgage contracts.

With the exception of periodicals, broadcasts and other news or information services (see PERG 4.6.30 G (Exclusion: periodical publications, broadcasts and websites)) the medium used to give advice should make no material difference to whether or not the advice is caught by article 53A.

Advice can be provided in many ways including:

1. (1)

   face to face;

2. (2)

   orally to a group;

3. (3)

   by telephone;

4. (4)

   by correspondence (including e-mail);

5. (5)

   in a publication, broadcast or website; and

6. (6)

   through the provision of an interactive software system.

Taking electronic commerce as an example, the use of electronic decision trees does not present any novel problems. The firm will be giving advice for the purpose of advising on regulated mortgage contracts only if the service goes beyond the mere provision of information and is objectively likely to influence the customer’s decision whether or not to enter into the regulated mortgage contract (see PERG 4.6.21G to PERG 4.6.25BG (Pre-sale7 questioning (including decision trees))).

7Some software services involve the generation of specific prompts promoting remortgaging. These prompts are liable, as a general rule, to be advice for the purposes of article 53A (as well as financial promotions) given by the person responsible for the provision of the software. The exception to this is where the user of the software is required to use enough control over the setting of parameters and inputting of information for the prompts to be regarded as having been generated by the customer rather than by the software itself.

Advice in publications, broadcasts and websites is subject to a special regime – see PERG 4.6.30 G (Exclusion: periodical publications, broadcasts and websites) and PERG 7 (Periodical publications, news services and broadcasts: applications for certification).

The main exclusion from advising on regulated mortgage contracts relates to advice given in periodical publications, regularly updated news and information services and broadcasts (article 54 of the Regulated Activities Order (Advice given in newspapers etc)). The exclusion applies to advising on regulated mortgage contracts if the principal purpose of any of these publications, news and information services or broadcasts7 is neither to give advice of the kind to which7 article 53A applies nor to lead or enable persons to: enter as borrower into regulated mortgage contracts or vary the terms of regulated mortgage contracts entered into by such persons as the borrower.7

This is explained in greater detail, together with the provisions on the granting of certificates, in PERG 7 (Periodical publications, news services and broadcasts: applications for certification).

Article 54A of the Regulated Activities Order excludes from advising on regulated mortgage contracts certain activities of an unauthorised person which is taking advantage of the exclusion from administering a regulated mortgage contract in article 62 (see PERG 4.8.4 G).

The Regulated Activities Order contains a number of other exclusions which have the effect of preventing certain activities from amounting to advising on regulated mortgage contracts. These are referred to in PERG 4.10 (Exclusions applying to more than one regulated activity) and PERG 4.10B (Regulation of buy to let lending)5

2The table in PERG 4.6.34 G sets out some further examples of typical situations and whether they involve regulated advice under article 53A of the Regulated Activities Order.

Article 61(1) of the Regulated Activities Order makes entering into a regulated mortgage contract as lender a regulated activity.

The Regulated Activities Order contains an exclusion which has the effect of preventing certain activities of trustees, nominees and personal representatives from amounting to entering into a regulated mortgage contract. There is also an exclusion for local authorities and their wholly-owned subsidiaries.21 These are1 referred to in PERG 4.10 (Exclusions applying to more than one regulated activity).In addition, there1are 3 exclusions 3 where both the lender and borrower are overseas, which is referred to in PERG 4.11 (Link between activities and the United Kingdom) and related to consumer buy-to-let lending, which is described in PERG 4.10B3.

A person who provides credit to a borrower under a regulated mortgage contract will enter into a regulated mortgage contract, even if the lending obligations under that contract are subsequently transferred to a third party. Consequently, a person who acts as a so-called 'correspondent lender' in the mortgage market will need to seek authorisation.

Article 61(2) of the Regulated Activities Order makes administering a regulated mortgage contract a regulated activity 'where the contract was entered into by way of business' on or after 31 October 2004 or the contract was entered into ‘by way of business’ before that date and is a legacy CCA mortgage contract5.

The definition does not include administration of a regulated mortgage contract which was not entered into by way of business. See PERG 4.3.3 G for a discussion of the 'by way of business' test. The definition also does not include administration of a mortgage which was entered into before 31 October 2004 unless the contract is a legacy CCA mortgage contract5. See, however, PERG 4.4.4 G for a discussion of how a variation of a mortgage contract entered into before 31 October 2004 could amount to the entry into a new regulated mortgage contract on or after 31 October 2004.

Under article 61(3)(b) of the Regulated Activities Order, administering a regulated mortgage contract is defined as either or both of:

1. (1)

   notifying the borrower of changes in interest rates or payments due under the contract, or of other matters of which the contract requires him to be notified; and

2. (2)

   taking any necessary steps for the purposes of collecting or recovering payments due under the contract from the borrower;

but does not include merely having or exercising a right to take action to enforce the regulated mortgage contract, or to require that action is or is not taken.

Article 62 of the Regulated Activities Order provides that a person who is not an authorised person does not administer a regulated mortgage contract if he:

1. (1)

   arranges for a firm with permission to administer a regulated mortgage contract (a 'mortgage administrator') to administer the contract; or

2. (2)

   administers the regulated mortgage contract itself, provided that the period of administration is no more than one month after the arrangement in (1) has come to an end.

This exclusion may be of a particular interest to a special purpose vehicle which administers regulated mortgage contracts transferred to it as part of a securitisation transaction.

If an unauthorised administrator makes arrangements for a mortgage administrator to administer its regulated mortgage contracts, the exclusion may cease to be available because the mortgage administrator ceases to have the required permission, or because the arrangement is terminated. The exclusion gives the unauthorised administrator a one-month grace period during which it may administer the contracts itself. If the period of administration exceeds one month, the unauthorised administrator will be in breach of the general prohibition, and the FCA may take proceedings in respect of the breach. However:

1. (1)

   under section 23(3) of the Act, it is a defence in such proceedings for a person to show that 'he took all reasonable precautions and exercised all due diligence to avoid committing the offence';

2. (2)

   the FCA would consider whether a person had taken 'all reasonable precautions and exercised all due diligence' on a case-by-case basis; what is reasonable is a matter for the senior management of the unauthorised administrator to decide in each case, taking account of, for example, the financial standing of the mortgage administrator and its ability to perform its obligations under the administration contract;

3. (3)

   factors that the FCA would take into account in assessing whether an unauthorised administrator has taken 'all reasonable precautions and exercised all due diligence' would include:

   1. (a)

      the level of the person's preparedness for a mortgage administrator to cease providing administration services; and

   2. (b)

      the reasons for, and the circumstances of, the termination of arrangements with a mortgage administrator;

4. (4)

   whether any agreement made by an unauthorised administrator would be enforceable under section 26 of the Act (Agreements made by unauthorised persons) depends on whether the court is satisfied that this would be just and equitable; in this context, the court may have regard to the extent to which the administrator has complied with the FCA'sguidance.

Under article 63 of the Regulated Activities Order, a person who is not an authorised person does not administer a regulated mortgage contract if he administers the contract under an agreement with a firm with permission to administer a regulated mortgage contract. A firm with permission to administer a regulated mortgage contract may thus outsource or delegate the administration function to an unauthorised third party. A firm that proposes to do this should however note, as set out in SYSC 8.1.6 R and 8.1.8 R,1 that the FCA will continue to hold it responsible for the way in which the administration is carried on.

The Regulated Activities Order contains an exclusion which has the effect of preventing certain activities of trustees, nominees and personal representatives from amounting to administering regulated mortgage contracts. There is also an exclusion for local authorities and their wholly-owned subsidiaries.32 These are2 referred to in PERG 4.10 (Exclusions applying to more than one regulated activity). In addition, there2are exclusions 4where both the administrator and borrower are overseas, which is referred to in PERG 4.11 (Link between activities and the United Kingdom) and related to consumer buy-to-let lending, which is described in PERG 4.10B4.

Under article 64 of the Regulated Activities Order (Agreeing to carry on specific kinds of activity), in addition to the regulated activities of arranging (bringing about), making arrangements with a view to, advising on, entering into and administering regulated mortgage contracts, agreeing to do any of these things is itself a regulated activity. In the FCA's opinion, this activity concerns the entering into of a legally binding agreement to provide the services that it concerns. So a person is not carrying on a regulated activity involving agreeing merely because he makes an offer to do so.

To the extent that an exclusion applies in relation to a regulated activity, then 'agreeing' to carry on an activity within the exclusion will not be a regulated activity. This is the effect of article 4(3) of the Regulated Activities Order.

The exclusion in article 67 of the Regulated Activities Order (Activities carried on in the course of a profession or non-investment business) applies to the regulated activities of arranging (bringing about), making arrangements with a view to and advising on regulated mortgage contracts. PERG 4.14 contains further guidance on mortgage activities carried on by professional firms.)

Arranging (bringing about), making arrangements with a view to and advising on regulated mortgage contracts are excluded if they are carried on by a person in the course of carrying on a profession or business (other than a regulated activity). This is the case if it may reasonably be regarded as necessary for him to make the arrangements or give the advice in order to provide his professional or other services and he is not separately paid for making the arrangements or giving the advice.

In the FCA's view, for arranging or advice to be a necessary part of other services it must, as a general rule, be the case that it is not possible for the other services to be provided unless the arranging or advising are also provided.

Situations where this exclusion might apply, in the FCA's view, are set out below:

1. (1)

   Advice by solicitors: the provision of legal services may involve a solicitor advising his client on the legal effects and consequences of entering into a particular regulated mortgage contract. To the extent that this may involve advice on the merits of entering into the contract it is likely to be a necessary part of the legal advice. But it would not be necessary for the solicitor to go on to recommend that his client would be better to enter into a different particular regulated mortgage contract.

2. (2)

   Advice by licensed conveyancers: as a necessary part of conveyancing work and under their duty of care to the client, a licensed conveyancer may state that the mortgage the client has applied for is right for them or not. If the client has already applied for a mortgage and the conveyancer just says that their choice is right or wrong but does not recommend alternatives, then that advice is likely to be excluded. But if the conveyancer recommends an alternative then that advice is unlikely to be excluded.

3. (3)

   Conveyancing as arranging: the provision of pure conveyancing services (whether performed by a solicitor or a licensed conveyancer) will, themselves, be arrangements within the scope of article 25A. So they will be excluded under article 67. But if the client does not yet have a mortgage, an introduction to or other arrangement involving a lender is unlikely to be a necessary part of conveyancing services.

4. (4)

   Debt counselling services: The provision of debt counselling services may involve the counseller advising his client on the merits of varying the terms of an existing regulated mortgage contract and, in certain cases, assisting a distressed borrower in corresponding with a lender. Such advice and arrangements are likely to be a necessary part of the debt counselling services. But it would not be a necessary part of those services for the counsellor to offer advice on the merits of his client entering into a new particular regulated mortgage contract.

1. (1)

   3The exclusion in article 67 of the Regulated Activities Order (Activities carried on in the course of a profession or non-investment business) does not apply if applying the exclusion would take activities covered by the MCD outside the definition of certain regulated mortgage activities.

2. (2)

   Please see PERG 4.10A (Activities regulated under the Mortgage Credit Directive) for more details.

There are exclusions that apply, in certain circumstances, in relation to each of the regulated mortgage activities if the person carrying on the activity is acting in the capacity of trustee or personal representative. Article 66 of the Regulated Activities Order (Trustees, nominees and personal representatives) sets out the circumstances in which the exclusions apply. The terms of these differ slightly depending on the regulated activity.

For each of the regulated activities of arranging (bringing about), making arrangements with a view to and advising on regulated mortgage contracts, the exclusions apply if the trustee or personal representative is acting in that capacity and:

1. (1)

   the arrangements he makes concern the entering into or variation of regulated mortgage contracts and the contracts are to be entered into or varied either by himself and a fellow trustee or personal representative or by the beneficiary under the trust, will or estate on behalf of which he is acting; or

2. (2)

   the advice is given to such trustees or personal representatives or beneficiaries.

For each of the regulated activities of entering into a regulated mortgage contract and administering a regulated mortgage contract , the exclusions apply if the trustee or personal representative is acting in that capacity and the borrower is a beneficiary under the trust, will or estate on behalf of which he is acting.

In every case, the trustee or personal representative must not receive any remuneration that is additional to any he receives for acting in his capacity as trustee or personal representative. But a person is not to be regarded as receiving additional remuneration merely because his remuneration as trustee or personal representative is calculated by reference to time spent.

1. (1)

   3The exclusion in article 66 of the Regulated Activities Order (Trustees, nominees and personal representatives) does not apply if applying the exclusion would take activities covered by the MCD outside the definition of certain regulated mortgage activities.

2. (2)

   Please see PERG 4.10A (Activities regulated under the Mortgage Credit Directive) for more details.

Article 72AA of the Regulated Activities Order (Managers of UCITS and AIFs) contains an exclusion relating to firms with a Part 4A permission to manage a UCITS or manage an AIF (see PERG 2.9.22 G)

1There are exclusions that apply, in relation to each of the regulated mortgage activities and to advising on regulated credit agreements for the acquisition of land,6 if the person carrying on the activity is a local authority or a wholly owned subsidiary of a local authority. They can be found in article 72G of the Regulated Activities Order, but only apply where:6

1. (a)

   the relevant agreement was entered into before 21 March 2016; or6

2. (b)

   the relevant agreement is entered into on or after 21 March 2016 and:6

   1. (i)

      the agreement is of a kind to which the MCD does not apply by virtue of article 3(2) of the MCD (in other words, it is an agreement listed in PERG 4.10A.5G(1) to (6); or it is a credit agreement which relates to the deferred payment, free of charge, of an existing debt and is not secured by a legal or equitable mortgage); or6

   2. (ii)

      it is a bridging loan described in PERG 4.13.6G; or 6

   3. (iii)

      it is a restricted public loan described in PERG 4.13.7G.6

There is an exclusion for CBTL business. It is described in PERG 4.10B (Regulation of buy to let lending).4

Article 4(4B) of the Regulated Activities Order says that certain exclusions in the Regulated Activities Order do not apply in cases covered by the MCD. This section explains the situations in which this applies.

Article 4(4B) of the Regulated Activities Order says that where:

1. (1)

   a person is:

   1. (a)

      a mortgage creditor (see PERG 4.10A.6 G); or

   2. (b)

      a credit intermediary (see PERG 4.10A.12 G); or

   3. (c)

      a person providing advisory services (see PERG 4.10A.20 G);

   under the MCD; and

2. (2)

   that person is (ignoring the exclusions in (3)) carrying on one of the following regulated activities:

   1. (a)

      article 25A (arranging (bringing about) regulated mortgage contracts and making arrangements with a view to regulated mortgage contracts);

   2. (b)

      article 53A (advising on regulated mortgage contracts); or

   3. (c)

      article 61(1) (entering into a regulated mortgage contract as lender); and

3. (3)

   in acting as described in (1), that person is relying on one of the following exclusions to take it outside the regulated activities in (2):

   1. (a)

      article 29 (Arranging deals with or through authorised persons);

   2. (b)

      article 66 (Trustees, nominees and personal representatives); or

   3. (c)

      article 67 (Activities carried on in the course of a profession or non-investment business);

then the result is that:

1. (4)

   the exclusions in (3) are switched off; and

2. (5)

   that person is treated as carrying on the regulated activity in (2) in question.

The Regulated Activities Order refers to credit intermediaries (PERG 4.10A.2G (1)(b)) and providers of advisory services (PERG 4.10A.2G (1)(c)) as mortgage intermediaries.

Article 4(4B) of the Regulated Activities Order only applies if the regulated mortgage contract is covered by the MCD. A regulated mortgage contract is covered if:

1. (1)

   the lender is acting in the course of his trade, business or profession; and

2. (2)

   the borrower is an individual; and

3. (3)

   the borrower is acting for purposes which are outside their trade, business or profession; and

4. (4)

   the regulated mortgage contract does not come within one of the exclusions summarised in PERG 4.10A.5 G.

1. (1)

   This paragraph lists the regulated mortgage contracts outside the MCD.

2. (2)

   MCD exempt lifetime mortgages are excluded from the Mortgage Credit Directive. These are regulated mortgage contracts or article 3(1)(b) credit agreements where the creditor:

   1. (a)

      contributes a lump sum, periodic payments or other forms of credit disbursement;

   2. (b)

      contributes the sums in (a) in return for a sum deriving from the future sale of a residential property or a right relating to residential property; and

   3. (c)

      will not seek repayment of the capital until the occurrence of one or more specified life events of the consumer.

   However, notwithstanding (c), the creditor may seek early repayment if the consumer breaches his contractual obligations and the breach allows the creditor to terminate the credit agreement.

   Only lifetime mortgages that do not meet these conditions fall within the Mortgage Credit Directive. Normally, these will be mortgages where partial repayment of the capital is, or may become, due. These are known as MCD lifetime mortgages.

3. (3)

   Agreements where:

   1. (a)

      the credit is granted by an employer to his employees;

   2. (b)

      the employer does so as a secondary activity; and

   3. (c)

      such a credit agreement is offered:

      1. (i)

         free of interest; or

      2. (ii)

         at an APRC lower than those prevailing on the market and not offered to the public generally;

   are excluded from the MCD.

4. (4)

   Agreements where the credit is granted free of interest and without any other charges except those that recover costs directly related to the securing of the credit are excluded from the MCD.

5. (5)

   An MCD exempt overdraft loan is excluded from the MCD.

6. (6)

   Agreements which are the outcome of a settlement reached in court or before another statutory authority are excluded from the MCD.

7. (7)

   An MCD exempt bridging loan is excluded from the MCD.

8. (8)

   An MCD exempt credit union loan is excluded from the MCD.

To work out the effect of article 4(4B) of the Regulated Activities Order (see PERG 4.10A.2 G) on the regulated activity of entering into a regulated mortgage contract as lender, it is necessary to look at what a mortgage creditor means.

In relation to a regulated mortgage contract, mortgage creditor means a person who grants or promises to grant credit falling within the scope of the definition of a regulated mortgage contract in the course of its trade, business or profession.

Therefore, article 4(4B) means that the Regulated Activities Order exclusions in PERG 4.10A.2G (3) do not apply to entering into a regulated mortgage contract as lender unless:

1. (1)

   the regulated mortgage contract falls outside the MCD (see PERG 4.10A.5 G); or

2. (2)

   the lender is not acting in the course of his trade, business or profession.

Article 4(4B) of the Regulated Activities Order (see PERG 4.10A.2 G) does not affect the regulated activity of making arrangements with a view to regulated mortgage contracts. This is because, in the FCA's view, the activities covered by this regulated activity are not covered by the MCD.

Article 4(4B) of the Regulated Activities Order disapplies the Regulated Activities Order exclusions in PERG 4.10A.2G (3) for the regulated activity of arranging (bringing about) regulated mortgage contracts, but only in relation to the credit intermediary activities described in PERG 4.10A.12 G.

To work out the effect of article 4(4B) of the Regulated Activities Order on the regulated activity of arranging (bringing about) regulated mortgage contracts, it is necessary to look at what a credit intermediary (as referred to in PERG 4.10A.2G (1)(b)) means.

A credit intermediary means a person who:

1. (1)

   is not acting as a creditor or notary; and

2. (2)

   is not merely introducing, either directly or indirectly, a consumer to a creditor or credit intermediary; and

3. (3)

   carries out the following activities:

   1. (a)

      presenting or offering regulated mortgage contracts to consumers;

   2. (b)

      assisting consumers by undertaking preparatory work or other pre-contractual administration in respect of regulated mortgage contracts, other than as referred to in (a); or

   3. (c)

      concluding regulated mortgage contracts with consumers on behalf of the creditor.

4. (4)

   carries out those activities in the course of his trade, business or profession, for remuneration;

The remuneration in PERG 4.10A.19 G may take a pecuniary form or any other agreed form of financial consideration.

1. (1)

   A person who merely introduces or refers a consumer to a creditor or credit intermediary does not act as a credit intermediary.

2. (2)

   An example of a person who merely introduces is someone who just indicates to a potential borrower:

   1. (a)

      the existence of a creditor or credit intermediary; or

   2. (b)

      a type of product provided by a particular creditor or credit intermediary;

   without further advertising or engaging in the presentation, offering, preparatory work or conclusion of the regulated mortgage contract.

In the FCA's view, credit intermediation under the MCD covers the same activities as the regulated activity of arranging (bringing about) regulated mortgage contracts, except that:

1. (1)

   credit intermediation only applies if the intermediary acts for remuneration; and

2. (2)

   the MCD does not cover the regulated mortgage contracts listed in PERG 4.10A.5 G; and

3. (3)

   the MCD only applies to services provided to consumers;

4. (4)

   if the intermediary only acts for the creditor, the MCD intermediation activity is narrower, as described in PERG 4.10A.17 G.

Except as described in PERG 4.10A.15 G, the Regulated Activities Order exclusions in PERG 4.10A.2G (3) do not apply to the regulated activity of arranging (bringing about) regulated mortgage contracts.

PERG 5.4 (The business test for insurance distribution2) has guidance on the meaning of remuneration in the IDD2. That guidance is also applicable to the meaning of remuneration for the purpose of PERG 4.10A.12 G.

Article 4(4B) is not relevant to an intermediary that carries on its activities by way of business (see PERG 4.3.3 G to PERG 4.3.9 G) but does not act for remuneration. The FCA does not expect this distinction to apply in practice.

1. (1)

   The MCD applies to credit intermediation activities performed for the creditor, as well as for the borrower.

2. (2)

   However, the activities carried out for the creditor are defined differently from the ones carried out for the borrower. They seem to be narrower. The activities are limited to concluding regulated mortgage contracts with consumers on behalf of the creditor.

3. (3)

   Just assisting the creditor by undertaking preparatory work or other pre-contractual administration is not enough on its own.

4. (4)

   The activity covers actually entering into the regulated mortgage contract on behalf of the creditor.

5. (5)

   The activity also covers activities that result in the lender entering into the regulated mortgage contracts if the role of the creditor and any person acting for the creditor is minimal.

6. (6)

   When deciding whether the intermediary is acting for the creditor alone, the FCA will not just look at the contractual position. In particular, the FCA will also look at whether a separate intermediary is acting for the borrower.

7. (7)

   The guidance in PERG 4.5.4A G (Guidance on making arrangements to enter into a regulated mortgage contract with a borrower on behalf of a lender) applies here too.

To work out the effect of article 4(4B) of the Regulated Activities Order (see PERG 4.10A.2 G) on the regulated activity of advising on regulated mortgage contracts, it is necessary to look at what advisory services as referred to in PERG 4.10A.2G (1)(c) means.

Advisory services mean the provision of personal recommendations to a consumer in respect of one or more transactions relating to regulated mortgage contracts covered by the MCD.

Where advising on regulated mortgage contracts falls within the MCD, the Regulated Activities Order exclusions in PERG 4.10A.2G (3) do not apply to this activity. Advisers should note that:

1. (1)

   if the adviser does not act for remuneration, the MCD does not apply;

2. (2)

   the MCD does not cover the regulated mortgage contracts listed in PERG 4.10A.5 G;

3. (3)

   the MCD only applies to advisory services provided to consumers;

4. (4)

   the MCD only applies to personal recommendations.

Giving personal recommendations is narrower than giving advice. The guidance on this point in relation to MiFID in Q18 to Q21 in PERG 13.3 (Investment Services and Activities) is relevant here.

A firm that does not give personal recommendations is not affected by article 4(4B).

A firm can provide advisory services even though it does not act as a credit intermediary.

Article 4(4B) does not apply to advising or arranging activities if:

1. (1)

   they are carried out on an incidental basis in the course of professional activity;

2. (2)

   that professional activity is regulated; and

3. (3)

   the rules governing that professional activity do not prohibit the carrying out, on an incidental basis, of credit intermediation activities.

Work carried out by a professional firm which may reasonably be regarded as a necessary part of legal conveyancing services provided by that professional firm can still take advantage of the exclusion in article 67 (Activities carried on in the course of a profession or non-investment business).

Article 4(4B) does not cut back the Part XX exemption.

Article 72I of the Regulated Activities Order (Registered consumer buy-to-let mortgage firms) excludes certain consumer buy-to-let credit business from the Regulated Activities Order. Instead that business is regulated under Part 3 of the MCD Order. This section provides more detail about the regulation of consumer-buy-to-let business.

Article 72I of the Regulated Activities Order excludes CBTL business from the regulated activities listed in PERG 2.9.28G.

The exclusion only applies to a person included on the FCA register described in PERG 4.10B.16.

There are three main conditions for regulated mortgage activities to be CBTL business:

1. (1)

   the activities must relate to buy-to-let credit agreements (see PERG 4.10B.5G);

2. (2)

   the borrower must be acting as a consumer (see PERG 4.10B.10G(2)); and

3. (3)

   the activities must come within the definition of CBTL business (see PERG 4.10B.8G).

1. (1)

   A buy-to-let credit agreement means either:

   1. (a)

      a contract that at the time it is entered into has the following characteristics:

      1. (i)

         a lender provides credit to an individual or trustees (the 'borrower');

      2. (ii)

         the contract provides for the obligation of the borrower to repay to be secured by a mortgage on land in the EEA;

      3. (iii)

         at least 40% of that land is used, or is intended to be used, as or in connection with a dwelling2 (or, where trustees are the borrower, by an individual who is a beneficiary of the trust2 or by a related person)2; and

      4. (iv)

         provides that the land secured by the mortgage is subject to the requirements in (2); or

   2. (b)

      is an MCD article 3(1)(b) credit agreement which provides that the land, or existing or projected building, to which it relates is subject to the requirements in (2).

2. (2)

   The requirements are that the land, or existing or projected building (as applicable):

   1. (a)

      cannot at any time be occupied as a dwelling by the borrower or by a related person; and

   2. (b)

      is to be occupied as a dwelling on the basis of a rental agreement.

Related person is described in PERG 4.4.19.

PERG 4.4.6AG explains why the requirement in PERG 4.10B.5G that the borrower does not use the land as a dwelling does not take the contract out of the definition of regulated mortgage contract altogether without having to rely on the consumer buy-to-let exclusion described in this section.

CBTL business means the activities in the table in PERG 4.10B.9G.

A CBTL credit agreement means a contract that meets the following conditions:

1. (1)

   it meets the definition of a buy-to-let credit agreement in PERG 4.10B.5G; and

2. (2)

   it is not entered into by the borrower wholly or predominantly for the purposes of a business carried on, or intended to be carried on, by the borrower.

1. (1)

PERG 4.4.32G explains when a borrower is regarded as entering into a buy-to-let credit agreement for the purpose of a business carried on, or intended to be carried on, by the borrower.

1. (2)

   A person administers a CBTL credit agreement if the person carries on administering a regulated mortgage contract in respect of the CBTL credit agreement, or would carry on that regulated activity in respect of the CBTL credit agreement if it was not a person included on the FCA register described in PERG 4.10B.16.

A person is acting as a CBTL arranger if the person:

1. (1)

   is not a lender as described in the first row of the table in PERG 4.10B.9G;

2. (2)

   is not merely introducing, either directly or indirectly, a borrower to a lender or credit intermediary;

3. (3)

   is acting in the course of the person’s trade, business or profession, for remuneration, which may take a pecuniary form or any other agreed form of financial consideration; and

4. (4)

   meets one or more of the following conditions:

   1. (a)

      the person presents or offers CBTL credit agreements to consumers; or

   2. (b)

      the person assists consumers by undertaking preparatory work or other pre-contractual administration in respect of CBTL credit agreements other than as referred to in (a); or

   3. (c)

      the person concludes CBTL credit agreements with consumers on behalf of the lender.

Under article 6(1) of the MCD Order a person is acting as a CBTL adviser if in the course of that person’s trade, business or profession, the person provides personal recommendations to a consumer in respect of one or more transactions relating to CBTL credit agreements.

Under article 6(2) of the MCD order a person who provides personal recommendations to a consumer in respect of one or more transactions relating to CBTL credit agreements is not acting as a CBTL adviser if the recommendations are provided:

1. (1)

   in an incidental manner in the course of a professional activity and that activity is regulated by legal or regulatory provisions or a code of ethics governing the profession which do not exclude the making of those recommendations; or

2. (2)

   in the context of managing existing debt as an insolvency practitioner where that activity is regulated by legal or regulatory provisions or as part of public or voluntary debt advisory services which do not operate on a commercial basis.in the context of managing existing debt as an insolvency practitioner where that activity is regulated by legal or regulatory provisions or as part of public or voluntary debt advisory services which do not operate on a commercial basis.

1. (1)

   The definitions of CBTL arranger and CBTL adviser are largely the same as those under the Mortgage Credit Directive.

2. (2)

   There is guidance on these terms in PERG 4.10A (Activities regulated under the Mortgage Credit Directive).

3. (3)

   The main difference between the definitions in this section and those in PERG 4.10A is that this section only relates to CBTL credit agreements.

Part 3 of the MCD Order has a procedure for the FCA to include a person carrying on one of the activities described in PERG 4.10.9G in a register.

There are two types of person subject to the regime:

1. (1)

   firms with Part 4A permissions (including firms with an interim permission to carry on one or more regulated activities under article 56 of the Financial Services and Markets Act 2000 (Regulated Activities) (Amendment) (No 2) Order 2013)); and

2. (2)

   unauthorised persons described in article 8(3) of the MCD order.

1. (1)

   There are detailed conditions for admission to the register that apply to an unauthorised person described in article 8(3) of the MCD Order.

2. (2)

   These detailed conditions do not apply to a firm in PERG 4.10B.17(1). The conditions for a firm in PERG 4.10B.17(1) to be included on the register are simpler.

Part 3 of the MCD Order has a detailed regulatory regime for firms subject to that regime.

There is another exclusion for buy-to-let contracts in addition to the one in article 72I of the Regulated Activities Order (see PERG 4.10B.1G for article 72I).

A contract is excluded from the definition of regulated mortgage contract if, at the time it is entered into, it meets the following conditions:

1. (1)

   it is a consumer buy-to-let mortgage contract within the meaning of the MCD Order (see PERG 4.10B.10G for an explanation of what this means); and

2. (2)

   it is either:

   1. (a)

      of a kind to which the Mortgage Credit Directive does not apply by virtue of the exclusions summarised in PERG 4.10A.5G(1) to (8); or

   2. (b)

      a bridging loan (see PERG 4.13.6G).

The RAO refers to the contract described in PERG 4.10B.21G as an “exempt consumer buy-to- let mortgage contract”.

1. (1)

   The exclusion for exempt consumer buy-to-let mortgage contracts has the effect that a person whose business covers exempt consumer buy-to-let lending does not have to consider its position in respect of Part 3 of the MCD Order or consider the exclusion in PERG 4.10B.2G.

2. (2)

   However, exempt consumer buy-to-let lending is not excluded from the regime in Part 3 of the MCD Order altogether. This is because the Part 4A permission of a firm that has permission to carry out any of the following activities:

   1. (a)

      arranging (bringing about) regulated mortgage contracts;

   2. (b)

      making arrangements with a view to regulated mortgage contracts;

   3. (c)

      credit broking;

   4. (d)

      advising on regulated mortgage contracts;

   5. (e)

      entering into a regulated mortgage contract;

   6. (f)

      administering a regulated mortgage contract;

   is subject to a requirement that the firm does not carry on any activity that would constitute CBTL business as defined in PERG 4.10B.9G unless the firm is registered as described in PERG 4.10B.16.

3. (3)

   That requirement covers the exempt consumer buy-to-let lending referred to in (1).

Another purpose of the exclusion in PERG 4.10B.2G is that it provides an exclusion in relation to credit broking.

Part 3 of the MCD Order does not apply to all mortgage contracts secured on buy-to-let property.

The regime is only relevant to credit secured on residential property. If a loan to a buy-to-let borrower is secured on commercial property, the loan is not a residential mortgage contract and this chapter does not apply.

The Part 3 regime is only relevant to consumer borrowers. Non-consumer borrowers fall outside Part 3. Many will be excluded from regulated mortgage activities altogether by the exclusions for loans to business borrowers in PERG 4.4.17G to PERG 4.4.21G.

Section 19 of the Act (The general prohibition) provides that the requirement to be authorised under the Act only applies in relation to regulated activities which are carried on 'in the United Kingdom'. In many cases, it will be quite straightforward to identify where an activity is carried on. But when there is a cross-border element, for example because a borrower is outside the United Kingdom or because some other element of the activity happens outside the United Kingdom, the question may arise as to where the activity is carried on. This section describes the legislation that is relevant to this question and gives the FCA's views on various scenarios.

Even if a person concludes that he is not carrying on a regulated activity in the United Kingdom, he will need to ensure that he does not contravene other provisions of the Act that apply to unauthorised persons. These include the controls on financial promotion (section 21 (Financial promotion) of the Act) (see PERG 8 (Financial promotion and related activities)), and on giving the impression that a person is authorised (section 24 (False claims to be authorised or exempt)).

A contract is only a regulated mortgage contract if the land is in the EEA4

(see PERG 4.4.5 G (Land in the EEA4)).

Section 418 of the Act deals with the carrying on of regulated activities in the United Kingdom. It extends the meaning that 'carry on a regulated activity in the United Kingdom' would ordinarily have by setting out additional cases. The Act states that in these cases a person who is carrying on a regulated activity but would not otherwise be regarded as carrying on the activity in the United Kingdom is, for the purposes of the Act, to be regarded as carrying on the activity in the United Kingdom.

For the purposes of regulated mortgage activities, sections 418(2), (4), (5), (5A) and (6) are relevant, as follows:

1. (1)

   Section 418(2) refers to a case where a UK-based person carries on a regulated activity in another EEA State in the exercise of rights under a Single Market Directive. The only Single Market Directives which are relevant to mortgages are the CRD and the MCD.4

   4
2. (2)

   Section 418(4) refers to the case where a UK-based person carries on a regulated activity and the day-to-day management of the activity is the responsibility of an establishment in the United Kingdom.

3. (3)

   Section 418(5) refers to the case where a regulated activity is carried on by a person who is not based in the United Kingdom but is carried on from an establishment maintained by him in the United Kingdom.

4. (4)

   Section 418(5A) refers to the case where an electronic commerce activity is carried on with or for a person in an EEA State from an establishment in the United Kingdom. See further PERG 4.11.21 G (E-Commerce Directive).

5. (5)

   Section 418(6) makes it clear that for the purposes of sections 418(2) to (5A), it is irrelevant where the person with whom the activity is carried on is situated.

The exclusions in article 72(5A) to (5F) of the Regulated Activities Order (Overseas persons) provide that an overseas person does not carry on the regulated activities of:

1. (1)

   arranging (bringing about) or making arrangements with view to a regulated mortgage contract;

2. (2)

   entering into a regulated mortgage contract; or

3. (3)

   administering a regulated mortgage contract;

of the borrower (and each of them, if more than one) is an individual and is normally resident outside the United Kingdom.4 In the case of arranging a variation of, or administration of, an existing regulated mortgage contract, each borrower must be an individual who was normally resident outside the United Kingdom4 when he entered into the contract. In the FCA's view, normal residence for the purposes of this exclusion envisages physical presence with a degree if continuity, making allowance for occasional temporary absences (e.g. holiday). An overseas person under article 3 of the Regulated Activities Order (Interpretation) is a person who carries on certain regulated activities albeit not from a permanent place of business maintained by him in the United Kingdom.

4The exclusion for overseas persons described in PERG 4.11.6 G does not apply where the overseas person is a mortgage intermediary whose home Member State is the United Kingdom. A mortgage intermediary is defined in PERG 4.10A.3 G.

An overseasperson might advise a person in the United Kingdom on an endowment assurance at the same time as advising on a regulated mortgage contract. If so, whilst the overseas person exclusion in article 72(5) will apply in relation to the advice on the endowment assurance, there will be no 'overseas persons exclusion' for the advice on the regulated mortgage contract.

The FCA's view of the effect of the Act and Regulated Activities Order in various territorial scenarios is set out in the remainder of this section. In those scenarios:

1. (1)

   the term "service provider" is used to describe a person carrying on any of the regulated mortgage activities;

2. (2)

   the term "borrower" refers to a borrower who is an individual and not a trustee; the position of a borrower acting as a trustee is not considered; and

3. (3)

   it is assumed that the activity is not an electronic commerce activity (as to which, see PERG 4.11.21 G (E-Commerce Directive)).

PERG 4.11.9 G contains a simplified tabular summary of those views, which should be used only in conjunction with the more detailed analysis.

Where a person is carrying on any of the regulated mortgage activities from an establishment maintained by him in the United Kingdom, that person will be 'carrying on a regulated activity in the United Kingdom'. The location and residence of the borrower is irrelevant. That is the practical effect of sections 418(4), (5) and (6) of the Act.

There may also be situations where a lender, who does not maintain an establishment in the United Kingdom, provides services in the United Kingdom. For instance, a lender might attend a property exhibition in the United Kingdom at which he sets up a loan with a borrower. A lender might also attend the offices of its UK-based lawyers, or appoint them as its agent, to enter into a contract with a borrower. In these cases, the overseas lender would only be carrying on a regulated activity in the United Kingdom if he subsequently enters into a regulated mortgage contract with a UK resident. This is because arrangements made with borrowers at the exhibition would be subject to the exclusion in article 28 of the Regulated Activities Order (Arranging transactions to which the arranger is a party) (see PERG 4.5.7 G1). As regards entering into a regulated mortgage contract with a borrower resident overseas, this would be subject to the overseas persons exclusion.

If a service provider is overseas, the question of whether that person is carrying on a regulated activity in the United Kingdom will depend upon:

1. (1)

   the type of regulated activity being carried on;

2. (2)

   section 418 of the Act;

3. (3)

   the residence and location of the borrower;

4. (4)

   the application of the overseas persons exclusion in article 72(5A) to (5F) of the Regulated Activities Order; and

5. (5)

   whether the service provider is carrying on an electronic commerce activity.

The factors in (1), (3) and (4) are considered in relation to each regulated activity in PERG 4.11.13 G to PERG 4.11.20 G. The factor in (5) is considered in PERG 4.11.21 G.

4If the service provider is a UK firm exercising its rights under a Single Market Directive by providing services from another EEA State, section 418 of the Act means that the services are treated as being carried on in the United Kingdom. This factor is not covered further in the remainder of this section.

When a person is arranging (bringing about) regulated mortgage contracts or making arrangements with a view to regulated mortgage contracts from overseas, the question of whether he will be carrying on regulated activities in the United Kingdom will depend on the relevant circumstances. In the FCA's view, factors to consider include:

1. (1)

   the territorial limitation in the definition of regulated mortgage contract so that regulation only applies if the land is in the EEA;4

   4
2. (2)

   the overseas persons exclusion in article 72(5A) to (5C) of the Regulated Activities Order; and

3. (3)

   where the arrangements are in fact made.

In the FCA's view:

1. (1)

   if the borrower is normally resident in the United Kingdom and the land is in the United Kingdom4, the clear territorial limitation in the definition of regulated mortgage contract carries most weight in determining where regulation should apply; it is likely that the arranger will be carrying on regulated activities in the United Kingdom;

2. (2)

   if the borrower is normally resident overseas, the arrangements are excluded by the overseas persons exclusion if the lender is an overseas person.4

In the case of arranging (bringing about) regulated mortgage contracts, the normal residence of the borrower at the time the arrangements are made is the determining factor, except in the case of arranging (bringing about) a variation of a contract, in which case it is the normal residence of the borrower at the time that the regulated mortgage contract was entered into. In the case of making arrangements with a view to regulated mortgage contracts, the normal residence of the borrower at the time he participates in the arrangements is the determining factor.

In the FCA's view, advising on regulated mortgage contracts is carried on where the borrower receives the advice. Accordingly:

1. (1)

   if the borrower is located in the United Kingdom, a person advising that borrower on regulated mortgage contracts is carrying on a regulated activity in the United Kingdom; but

2. (2)

   if the service provider and borrower are both located overseas, the regulated activity is not carried on in the United Kingdom.

The effect of article 72(5D) of the Regulated Activities Order is that an overseasperson does not carry on the regulated activity of entering into a regulated mortgage contract if the borrower is resident overseas at the time the contract is entered into.

In the FCA's view, in circumstances other than those excluded by article 72(5D) of the Regulated Activities Order, the need for an overseas lender to be authorised or to have an exemption will depend on the location of the land.4 This is because of:

1. (1)

   the territorial limitation in the definition of regulated mortgage contract so that regulation applies only if the land is in the EEA;4

   4
2. (2)

   the general principle and practice that contracts relating to land are usually governed by the law of the place where the land is situated; and4

3. (3)

   practical issues of conveyancing; a lender is likely to use the services of a lawyer4 or licensed conveyancer operating from the United Kingdom or the other EEA State in question4, who enters into the regulated mortgage contract as agent for the lender in the United Kingdom or the other EEA State in question4; and

   4
4. (4)

   the existence of the overseas persons exclusion in article 72(5D).

The effect of article 72(5E) and (5F) of the Regulated Activities Order is that an overseas person who administers a regulated mortgage contract, where the borrower was resident overseas at the time that the contract was entered into, does not carry on the regulated activity of administering a regulated mortgage contract.

In the FCA's view, in circumstances other than those excluded by article 72(5E) of the Regulated Activities Order, the need for an overseas administrator to be authorised or to have an exemption will depend on the location of the land.4 This is because:

1. (1)

   the territorial limitation in the definition of regulated mortgage contract means that regulation applies only if the land is in the EEA;4

   4
2. (2)

   when administrators notify borrowers resident in the United Kingdom or the other EEA State in question4 of matters pursuant to a regulated mortgage contract, such notification is likely to be carried on in the United Kingdom or the other EEA State in question4;

3. (3)

   the steps involved in collecting or recovering payments will generally include giving notice to the borrower at his address in the United Kingdom or the other EEA State in question;4

   4
4. (4)

   legal action to recover sums due under regulated mortgage contracts will in many cases require proceedings before courts in the United Kingdom or the other EEA State in question4, either to enforce regulated mortgage contracts subject to the jurisdiction of these courts or to register and enforce judgements obtained elsewhere, in the case of contracts subject to non-UK jurisdictions; and

5. (5)

   of the existence of the exclusion in article 72(5E) (Overseas persons).

In most cases, there will be no preliminary agreement to enter into a regulated mortgage contract in advance of entering into the contract itself. Moreover, the exclusions relevant to a regulated activity are taken into account to determine whether a person is agreeing to carry on that regulated activity. So, for example, agreeing to arrange regulated mortgage contracts in cases where borrower and service provider are overseas, would not be regulated activities because the activities themselves are outside the scope of regulation. Otherwise, in the FCA's view, the issue of where agreeing to carry on a regulated activity takes place will depend on such factors as a contractual analysis of where the agreement is entered into, including where appropriate the general position at common law (see, for example, PERG 4.11.17 G).

The E-Commerce Directive removes restrictions on the cross-border provision of services by electronic means, introducing a country of origin approach to regulation. This requires EEA States to impose their requirements on the outward provision of such services and to lift them from inward providers. The E-Commerce Directive contains only a few exceptions, termed derogations, from this principle. The E-Commerce Directive defines an e-commerce service (termed an information society service) as any service, normally provided for remuneration, at a distance, by electronic means, and at the individual request of the recipient of the service. So, for example, it includes services provided over the internet, by solicited e-mail, and interactive digital television.

The FCA will be responsible for implementing the Distance Marketing Directive for those firms and activities it regulates. The FCA and the Treasury agree that the Distance Marketing Directive is intended to operate on a country of origin basis, except where a firm is marketing into the UK from an establishment in an EEA State which has not implemented the Directive.

Section 39 of the Act makes provision exempting appointed representatives from the need to obtain authorisation. An appointed representative is a person who is a party to a contract with an authorised person which permits or requires the appointed representative to carry on certain regulated activities. SUP 12 (Appointed representatives) contains guidance relating to appointed representatives.

Unless a person has only a limited permission for certain credit-related regulated activities, a1person who is an authorised person cannot be an appointed representative (see section 39(1) of the Act (Exemption of appointed representatives)).

An appointed representative can carry on only those regulated activities which are specified in the Appointed Representatives Regulations. As respects regulated mortgage contracts, these are arranging (bringing about), making arrangements with a view to and advising on regulated mortgage contracts (as well as agreeing to do so).

A person who is not already an appointed representative for designated investment business activities, and who may wish to become one in relation to the regulated activities of arranging (bringing about), making arrangements with a view to or advising on regulated mortgage contracts, can do so. He must be appointed under a written contract by an authorised person, who has permission to carry on those regulated activities, and who accepts responsibility for the appointed representative's actions when acting for him. SUP 12.4 (What must a firm do when it appoints an appointed representative?) and SUP 12.5 (Contracts: required terms) set out the detailed requirements that must be met for an appointment to be made.

Where a person is already an appointed representative (in relation to any non-mortgage activities) and he proposes to carry on any regulated mortgage activities, he will need to consider the following matters.

1. (1)

   He must become authorised if his proposed mortgage activities include either entering into a regulated mortgage contract or administering a regulated mortgage contract. These activities may not be carried on by appointed representatives and the Act does not permit any person to be exempt for some activities and authorised for others. Once authorised, the person may only carry on the regulated activities that are covered by his permission. He will therefore need to apply for a permission to cover all the regulated activities that he proposes to carry on.

2. (2)

   If he proposes to carry on the regulated activities of arranging (bringing about), making arrangements with a view to or advising on regulated mortgage contracts, he may be able to do so as an appointed representative. But this will depend on a number of issues.

   1. (a)

      He will need to be appointed by an authorised person who is prepared to accept responsibility for the appointed representative'sregulated mortgage activities when acting for him. The authorised person must have permission to carry on these regulated mortgage activities.

   2. (b)

      If these regulated mortgage activities are to be carried on for the same authorised person who has already appointed him for his non-mortgage regulated activities, the contract between them will need to be amended to reflect the additional activities. Other amendments to the contract may be required.

   3. (c)

      It may be that these regulated mortgage activities are to be carried on for a different person.

   4. (d)

      If the regulated mortgage activities relating to arranging are to be limited to making introductions, he may be able to operate within the exclusion for introducers described at PERG 4.5.10 G. This is different from the exclusions for introductions relating to securities and contractually based investments, which are described at PERG 8.33.

2 SUP 12.4.10A R to SUP 12.4.10C G explain some special requirements that apply to an appointed representative for an MCD mortgage lender or MCD mortgage credit intermediary. For example, it may be necessary for the appointed representative to be included in the Financial Services Register.

Certain named persons are exempted by the Exemption Order from the need to obtain authorisation. The following bodies have exemptions (which are explained in more detail in this section)3 in relation to carrying on by them of the regulated mortgage activities:

1. (1)

   [deleted]2

   2
2. (2)

   registered social landlords in England and Wales within the meaning of Part I of the Housing Act 1996 (paragraph 48(2)1(a) of the Schedule to the Exemption Order) but not their subsidiaries;

3. (3)

   registered social landlords in Scotland within the meaning of the Housing (Scotland) Act 2001 (paragraph 48(2)(b) of the Schedule to the Exemption Order) but not their subsidiaries;

4. (4A)

   1The Homes and Communities Agency (paragraph 48(2)(ca) of the Schedule to the Exemption Order);

5. (5)

   Scottish Homes (paragraph 48(2)1(d) of the Schedule to the Exemption Order);

   3
6. (6)

   The Northern Ireland Housing Executive (paragraph 48(2)1(e) of the Schedule to the Exemption Order);3

7. (7)

   Communities Scotland (paragraph 48(2)(f) of the Schedule to the Exemption Order);3

8. (8)

   a housing association within the meaning of Part 2 of the Housing (Northern Ireland) Order 1992 (paragraph 48(2)(g) of the Schedule to the Exemption Order); and3

9. (9)

   a wholly-owned subsidiary of a registered social landlord within the meaning of Part I of the Housing Act 1996 (paragraph 48(3) of the Schedule to the Exemption Order).3

3The bodies in PERG 4.13.1 G are exempt in relation to the regulated activity of arranging the variation of a regulated mortgage contract (article 25A(1)(b) of the Regulated Activities Order).

3The bodies in PERG 4.13.1 G are exempt in relation to the following regulated activities:

1. (1)

   arranging (bringing about) regulated mortgage contracts (except in relation to variations) (article 25A(1)(a) and (2A));

2. (2)

   advising on regulated mortgage contracts (article 53A);

3. (3)

   entering into a regulated mortgage contract (article 61(1)); and

4. (4)

   administering a regulated mortgage contract (article 61(2)).

3The exemption in PERG 4.13.3 G only applies in relation to regulated mortgage contracts entered into before 21 March 2016 and5 to a limited range of regulated mortgage contracts entered into on or after that date5. These are set out in the table in PERG 4.13.5 G.

3A bridging loan is exempt if it meets the following conditions:

1. (1)

   it is:

   1. (a)

      either of no fixed duration; or

   2. (b)

      is due to be repaid within 12 months; and

2. (2)

   the borrower is:

   1. (a)

      an individual; and

   2. (b)

      acting for purposes which are outside their trade, business or profession; and

3. (3)

   the loan is used by the borrower as a temporary financing solution while transitioning to another financial arrangement for the land.

3A loan is exempted as a restricted public loan if it meets the following conditions:

1. (1)

   it is granted to a restricted public under a statutory provision with a general interest purpose; and

2. (2)

   it meets the condition in (a) or (b):

   1. (a)

      it is:

      1. (i)

         free of interest; or

      2. (ii)

         at lower borrowing rates than those prevailing on the market; or

   2. (b)

      it meets the condition in (i) and (ii):

      1. (i)

         it is on other terms which are more favourable than those prevailing on the market; and

      2. (ii)

         it is on other terms which are more favourable than those prevailing on the market; and

3. (3)

   the borrower receives timely information on the main features, risks and costs of the loan at the pre-contractual stage; and

4. (4)

   any advertising of the loan is fair, clear and not misleading.

Professional firms (broadly, firms of solicitors, accountants and actuaries) may carry on regulated mortgage activities in the course of their usual professional activities. The regulated activities of advising on, arranging (bringing about), making arrangements with a view to and administering regulated mortgage contracts are those most likely to be relevant.

In the FCA's view, the following exclusions are likely, in many cases, to exclude the normal activities of professional firms from amounting to regulated mortgage activities:

1. (1)

   article 67 of the Regulated Activities Order (Activities carried on in the course of a profession or non-investment business), which applies in relation to the advising and arranging activities (see PERG 4.10.1 G);

2. (2)

   article 66 of the Regulated Activities Order (Trustees, nominees and personal representatives) which applies in relation to each of the regulated mortgage activities (see PERG 4.10.5 G); and

3. (3)

   article 63 of the Regulated Activities Order (Administration pursuant to agreement with authorised person) which applies in relation to administering a regulated mortgage contract (see PERG 4.8.7 G); in the FCA's view, this would exclude steps taken by a solicitor to recover payments due under a regulated mortgage contract if his instructions come from an authorised person with permission to administer a regulated mortgage contract.

PERG 4.10A (Activities regulated under the Mortgage Credit Directive) explains that some of these exclusions do not apply to activities which fall under the MCD.

In addition, a professional firm may, in certain circumstances, be able to use the Part XX exemption to avoid any need for authorisation. PROF 2 (Status of exempt professional firm) contains general guidance on the Part XX exemption. In particular, PROF 2.1.9 G explains that the Treasury have specified certain regulated activities to which the Part XX exemption cannot apply in the Financial Services and Markets Act 2000 (Professions) (Non-Exempt Activities Order 2001 ("the Non-Exempt Activities Order"). PERG 4.14.4 G to PERG 4.14.6 G explain which of the regulated activities relating to regulated mortgage contracts have been so specified.