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MIPRU 2.3 Knowledge, ability and good repute


An insurance intermediary must establish on reasonable grounds that:

  1. (1)

    a reasonable proportion of the persons within its management structure who are responsible for insurance mediation activity; and

  2. (2)

    all other persons directly involved in its insurance mediation activity;

demonstrate the knowledge and ability necessary for the performance of their duties; and

  1. (3)

    all the persons in its management structure and any staff directly involved in insurance mediation activity are of good repute.

[Note: Article 4(1) and (2) of the IMD]


In determining a person's knowledge and ability, the firm should have regard to matters including, but not limited to, whether the person:

  1. (1)

    has demonstrated by experience and training to be able, or that he will be able to perform his duties related to the firm's insurance mediation activity; and

  2. (2)

    satisfies the relevant requirements of the FSA's Training and Competence sourcebook.


In considering a person's repute the firm must ensure that the person:

  1. (1)

    has not been convicted of any serious criminal offences linked to crimes against property or other crimes related to financial activities (other than spent convictions under the Rehabilitation of Offenders Act 1974 or any other national equivalent); and

  2. (2)

    has not been adjudged bankrupt (unless the bankruptcy has been discharged);

under the law of any part of the United Kingdom or under the law of a country or territory outside the United Kingdom.

[Note: Article 4(2) of the IMD]


The firm should give particular consideration to offences of dishonesty, fraud, financial crime or other offences under legislation relating to banking and financial services, companies, insurance and consumer protection.


Firms are reminded that Principle 3 requires firms to take reasonable care to organise and control their affairs responsibly and effectively. Principle 3 is amplified by the rule which requires firms to take reasonable care to establish and maintain such systems and controls as are appropriate to its business (SYSC 3.1.1 R). A firm's systems and controls should enable it to satisfy itself of the suitability of anyone who acts for it (SYSC 3.2.13 G). This includes the assessment of an individual's honesty and competence. In addition, the Training and Competence sourcebook lists some general, high level commitments to training and competence which every firm should make and fulfil.