The Guide is in three Parts:
Part I (this Part) covers all the sections of the Handbook that apply to mortgage and insurance intermediaries other than conduct of business, training and competence and client money rules. Chapter 2 of this Part gives a general explanation of the structure of the Handbook, what parts apply to small insurance and mortgage intermediaries and how to interpret the provisions of the Handbook.
Part II covers the conduct of business and training and competence rules for mortgage intermediaries.
Part III covers the conduct of business, training and competence and client money rules for insurance intermediaries.
The Guide is grouped into chapters covering the most frequent types of interaction with us and the rules that most often apply to mortgage and insurance intermediaries. The references to the Handbook and the pointers to other sections within the Guide itself are not intended to be exhaustive.
This Guide uses terms that are consistent with those defined in the Handbook Glossary. These terms are in italics in the Handbook (though not in this Guide). To help you Appendix A to this Part contains brief definitions of some of the terms we use throughout the Guide. Appendix A to Parts II and III also contain definitions of some of the terms used frequently in those Parts. In each case firms should consult the Handbook Glossary for the full definitions.