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MCOB 5A.5 1Content of European Standardised Information Sheets (ESISs)

Content, order, format etc


MCOB 5A.5 sets out the required content of an ESIS provided to a consumer by a firm.


An ESIS provided to a consumer must follow the form and contain the material in MCOB 5A Annex 1 R.


A firm must:

  1. (1)

    reproduce the text in MCOB 5A Annex 1 R in the ESIS;

  2. (2)

    replace the indications between square brackets with the corresponding information;

  3. (3)

    complete the ESIS in accordance with MCOB 5A Annex 2;

  4. (4)

    wherever the words “where applicable” are indicated:

    1. (a)

      provide the information required, if it is relevant to the MCD regulated mortgage contract; or

    2. (b)

      where the information is not relevant to the MCD regulated mortgage contract, delete the information in question or the entire section (for example, in cases where the section is not applicable);

  5. (5)

    if it deletes an entire section, adjust the numbering of the ESIS sections accordingly;

  6. (6)

    provide the ESIS in a single document;

  7. (7)

    ensure that the font used is clearly readable;

  8. (8)

    use bold font, shading or larger font sizes for the information elements to be highlighted; and

  9. (9)

    highlight all applicable risk warnings.

[Note: article 14(2) and Annex II, Part A, preamble of the MCD]

  1. (1)

    The ESIS can contain the MCD mortgage lender's or MCD mortgage credit intermediary's logo and other 'brand' information, so long as the requirements of MCOB 5A.5 are satisfied.

  2. (2)

    The ESIS can contain page numbers and other references that aid understanding, record keeping and identification of a particular ESIS, such as the date and time it is produced or a unique reference number, provided these do not detract from the content of the ESIS.

  3. (3)

    Firms are reminded of their general obligation for communications to consumers to be clear, fair and not misleading. Sections of the ESIS may be split across pages where it is impractical to do otherwise. When splitting sections, firms should split the section at an appropriate place, for example at the end of a sub-section, and not split tables or risk warnings.

Content: required information


The ESIS provided to consumers must:

  1. (1)

    contain only the material prescribed in MCOB 5A.5 and no other material; and

  2. (2)

    be in a document separate from any other material that is provided to the consumer.


A firm should not illustrate more than one MCD regulated mortgage contract in the same ESIS, for example by using one ESIS to compare alternative products, repayment methods or repayment terms.


Firms are reminded that they must comply with MCOB 7.6.5R in respect of the release of loan instalments after the start of the MCD regulated mortgage contract.

Content: retirement interest-only mortgage


2For a retirement interest-only mortgage where, in accordance with MCOB 1.2.16R(1), the firm elects to provide an ESIS instead of an illustration:

  1. (1)

    the ESIS may diverge from the requirements of MCOB 5A where it is necessary to do so to describe a retirement interest-only mortgage, and

  2. (2)

    the firm must also comply with MCOB 5.4.25R, MCOB 5.4.26R and MCOB 5.6.6R as though a reference to an illustration is a reference to an ESIS.