Content Options

View Options

Status: You are viewing the version of the handbook as on 2005-06-30.

ICOB 2.5 Exclusion of liability

ICOB 2.5.1G

Principle 6 (Customers' interests) requires a firm to pay due regard to the interests of its customers and treat them fairly. A firm may not exclude the duties it owes or the liabilities it has to a customer under the regulatory system. It may exclude other duties and liabilities only if it is reasonable for it to do so.

ICOB 2.5.2R

A firm must not, in any written or oral communication, seek to exclude or restrict, or to rely on any exclusion or restriction of, any duty or liability it may have to the customer under the regulatory system.

ICOB 2.5.3R

A firm must not in any written or oral communication to a customer, seek to exclude or restrict, or to rely on any exclusion or restriction of, any duty or liability not referred to in ICOB 2.5.2 R unless it is reasonable for it to do so.