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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004.

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GEN 4.2 Purpose

GEN 4.2.1GRP

The purpose of this chapter is to amplifyPrinciple 7 (Communications with clients), which requires a firm to pay due regard to the information needs of its clients. This chapter requires the provision of appropriate minimum information about the identity of a firm's regulator in a way which is as consistent as practicable across the whole range of activities regulated by the FSA This assists in the achievement of the regulatory objectives of consumer protection, public awareness and market confidence.

GEN 4.2.2GRP

There are other pre-contract information requirements outside this chapter, including:

  1. (1)

    for financial promotions, inCOB 3 (Financial promotion)

  2. (2)

    for designated investment business, inCOB 4.2 (Terms of business and client agreements with customers), COB 4.3 (Disclosing information about services, fees and commission - packaged products), COB 5.5 (Information about the firm), COB 6.1 to COB 6.5 (Product disclosure) and CASS (Client assets);

  3. (3)

    for non-investment insurance contracts3, in ICOB 4 (Advising and selling standards); and ICOB 5 (Product disclosure);3

  4. (4)

    for electronic commerce activities by outgoing or domestic ECA providers, in ECO 2 (Outgoing ECA providers) and ECO 3 (Domestic (and non-EEA) ECA providers); and1

  5. (5)

    for regulated mortgage contracts and home purchase plans, initial disclosure requirements 4in MCOB 44, pre-application disclosure requirements in MCOB 5,4 and disclosure at the offer stage in MCOB 64;4 and12

  6. (6)

    for equity release transactions, initial disclosure requirements in MCOB 8.4, pre-application disclosure requirements in MCOB 9.4 and disclosure at the offer stage in MCOB 9.5