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Status: You are viewing the version of the handbook as on 2013-03-31.

FEES 5 Annex 3R 4Case Fees Payable for 2012/135

R

5Part 1 - Standard case fees

Standard case fee

Special case fee

In the:

Compulsory jurisdiction; Consumer credit jurisdiction; and Voluntary jurisdiction

500

500

Notes

1

The definitions of standard case fee and special case fee are in FEES 5.5A (Case fees). The definition of chargeable case is in the Glossary to the Handbook.

2

The standard case fee or special case fee will be invoiced by the FOS Ltd on or after the date the case is closed.

3

A firm, licensee or VJ participant will only be invoiced a case fee for the fourthand subsequent chargeable case in each financial year.

Part 2 - Supplementary case fees

Standard case fee

Special case fee

In the:

Compulsory jurisdiction; Consumer credit jurisdiction; and Voluntary jurisdiction

For the 26th and subsequent PPI mis-sale cases

350

350

Notes

1

The definition of supplementary case fee is in FEES 5.5A (Case fees). The definition of chargeable case is in the Glossary to the Handbook.

2

PPI mis-sale cases means any case where, in the Ombudsman's opinion, the complaint fell wholly or partly within the scope of DISP App 3 (Handling Payment Protection Insurance Complaints).

3

The supplementary case fee will be invoiced by the FOS Ltd on or after the date the case is referred to the Financial Ombudsman Service.

4

The supplementary case fee will be invoiced for the 26th and subsequent PPI mis-sale chargeable cases against any firm, licensee or VJ participant referred to the Financial Ombudsman Service in each financial year.