Search Result

21 - 40 of 74 items.

Search Term(s)

Filter by Modules

Filter by Documents

Filter by Keywords

Effective Period

Similar To

To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 3.2 The assessment of a complaint

As Published: 2017

DISP App 3.2 The assessment of a complaint

DISP 2.1 Purpose, interpretation and application

As Published: 2003

DISP 2.1 Purpose, interpretation and application

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

DISP 1.5 Complaints resolved by close of the third business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the third business day

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

FEES 5.2 Introduction

As Published: 2006

FEES 5.2 Introduction

DISP 1.7 Complaints forwarding rules

As Published: 2005

DISP 1.7 Complaints forwarding rules

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

FEES 5.9 Leaving the Financial Ombudsman Service

As Published: 2009

FEES 5.9 Leaving the Financial Ombudsman Service

DISP App 3.10 Application: evidential provisions and guidance

As Published: 2017

DISP App 3.10 Application: evidential provisions and guidance

DISP App 3.8 Other appropriate redress at steps 1 and 2

As Published: 2017

DISP App 3.8 Other appropriate redress at steps 1 and 2

DISP 3.8 Dealing with information

As Published: 2004

DISP 3.8 Dealing with information

DISP 1.9 Complaints record rule

As Published: 2011

DISP 1.9 Complaints record rule

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

DISP INTRO 1 Introduction

As Published: 2008

DISP INTRO 1 Introduction

DISP 3.3 Dismissal without consideration of the merits and test cases

As Published: 2004

DISP 3.3 Dismissal without consideration of the merits and test cases

DISP App 3.1 Introduction

As Published: 2010

DISP App 3.1 Introduction

DISP 1.2 Consumer awareness rules

As Published: 2003

DISP 1.2 Consumer awareness rules

DISP 1.3 Complaints handling rules

As Published: 2003

DISP 1.3 Complaints handling rules