- (1) 424
it relates to an act or omission by a VJ participant in carrying on one or more of the following activities:
activities, other than regulated claims management activities15 and activities ancillary to regulated claims management activities, which (at 1 April 201915) would be covered by the Compulsory Jurisdiction,27 if they were carried on from an establishment in the United Kingdom (these activities are listed in DISP 2 Annex 1G);32257267268282992993030101112131410312727
- (d) 828
lending money secured by a charge on land;
- (f) 828
- (g) 828
providing ancillary banking services;
acting as an intermediary for a loan secured by a charge over land;
National Savings and Investments' business;
- (l) 2727
or any ancillary activities, including advice, carried on by the VJ participant in connection with them.
DISP 2.5.1R (2)(a)is for those that are subject to the Compulsory Jurisdiction for regulated activities but are not covered by the Ombudsman Transitional Order, the Mortgage and General Insurance Complaints Transitional Order, or the Claims Management Order15. It enables the Financial Ombudsman Scheme to cover complaints about earlier events relating to those activities before they became regulated activities.4242424
DISP 2.5.1R (2)(b) is for those that were members of one of the former schemes replaced by the Financial Ombudsman Service immediately before commencement. It enables the Financial Ombudsman Service 5 to cover complaints that arise out of acts or omissions occurring after commencement for any activities which are not covered by the Compulsory Jurisdiction but that would have been covered by the relevant former scheme.4245
6DISP 2.5.1R (2)(l) includes complaints about the EEA end of 'one leg' payment services transactions, i.e. services provided from EEA establishments that are subject to the territorial jurisdiction of the Voluntary Jurisdiction (see DISP 2.6.4R (2)) that also involve a payment service provider located outside the EEA. It also includes complaints about payment services irrespective of the currency of the transaction.
424The Voluntary Jurisdiction covers an act or omission that occurred before the VJ participant was participating in the Voluntary Jurisdiction, and whether the act or omission occurred before or after commencement, either: