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CRED Sch 1 Record keeping requirements

CRED Sch 1.1G

The aim of the guidance in the following table is to give the reader a quick overall view of the relevant record keeping requirements.

It is not a complete statement of those requirements and should not be relied on as if it were.

CRED Sch 1.2G

Handbook reference

Subject of reference

Contents of record

When record must be made

Retention period

CRED 4.2.11 G

Apportionment of significant responsibilities

Record of arrangements and how responsibilities are shared.


6 years1

CRED 17.6.1 R

Complaints Handling

Specifies retention period of complaints.

From date of receipt

3 years