To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).
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CONC 7.16 Passing data to lead generators etc.
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 27th March 2014
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CONC 7.6 Exercise of continuous payment authority
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 27th March 2014
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CONC 7.13 Data accuracy and outsourced activities
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 28th September 2015
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CONC 7.14 Settlements, disputed and deadlocked debt
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 28th September 2015
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CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 26th June 2014
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CONC 7.9 Contact with customers
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 27th March 2014
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CONC 4.2 Pre-contract disclosure and adequate explanations
Chapter: Pre-contractual requirements
Effective Date: 26th June 2014
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CASS 11.11 Records, accounts and reconciliations
Chapter: Debt management client money chapter
Effective Date: 27th March 2014
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CONC 8.9 Lead generators: including firm responsibility in dealing with lead generators
Chapter: Debt advice
Effective Date: 25th May 2018
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CASS 11.13 Client money distribution in the event of a failure of a firm or approved bank
Chapter: Debt management client money chapter
Effective Date: 27th March 2014
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CASS 11.12 CASS 11 resolution pack
Chapter: Debt management client money chapter
Effective Date: 1st April 2014
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CONC 7.11 Disclosures relating to “authority” or “status”
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 27th March 2014
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CONC 7.15 Statute barred debts
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 1st April 2014
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CONC 7.7 Application of interest and charges
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 1st April 2014
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CONC 7.5 Pursuing and recovering repayments
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 1st April 2014
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CASS 11.9 Segregation and the operation of client money accounts
Chapter: Debt management client money chapter
Effective Date: 27th March 2014
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CONC 6.7 Post contract: business practices
Chapter: Post contractual requirements
Effective Date: 25th September 2014
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CONC 7.12 Lenders’ responsibilities in relation to debt
Chapter: Arrears, default and recovery (including repossessions)
Effective Date: 1st April 2014
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CASS 11.8 Client bank account acknowledgement letters
Chapter: Debt management client money chapter
Effective Date: 27th March 2014
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CASS 11.2 Firm classification
Chapter: Debt management client money chapter
Effective Date: 27th March 2014