CONC 3.10 Financial promotions not in writing

This section applies:

1. (1)

   to a financial promotion in relation to consumer credit lending, credit broking, debt counselling, debt adjusting, operating an electronic systems in relation to lending in relation to prospective borrowers under P2P agreements;

2. (2)

   in relation to the communication of a financial promotion that is not in writing.

A firm must not communicate a solicited or unsolicited financial promotion that is not in writing, to a customer outside the firm's premises, unless the person communicating it:

1. (1)

   only does so at an appropriate time of the day; and

2. (2)

   identifies that person and the firm represented at the outset and makes clear the purpose of the communication.

   [Note: paragraphs 3.9d of CBG and 3.12b of DMG]