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FCA Handbook
COCON
COCON 2
COCON 2.1 Individual conduct rules

Alternative versions

2016-03-07
2023-07-31

Point in time

2024-04-19

COCON 2.1 1Individual conduct rules

COCON 2.1.1R07/03/2016

Rule 1: You must act with integrity.

COCON 2.1.2R07/03/2016

Rule 2: You must act with due skill, care and diligence.

COCON 2.1.3R07/03/2016

Rule 3: You must be open and cooperative with the FCA, the PRA and other regulators.

COCON 2.1.4R07/03/2016

Rule 4: You must pay due regard to the interests of customers and treat them fairly.

COCON 2.1.5R07/03/2016

Rule 5: You must observe proper standards of market conduct.

COCON 2.1.6R31/07/2023

2 Rule 6: You must act to deliver good outcomes for retail customers.

[Note: See COCON 2.4 for what this means]

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Alternative versions

COCON 2.1 1Individual conduct rules