Latest News, Updates and Changes
CMCOB 5.1 Fee cap for payment protection insurance claims
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CMCOB 5.1 Fee cap for payment protection insurance claims
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CONC 5B.1 Application and guidance
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CONC 5B.1 Application and guidance
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CASS 13.8 Money due to a client or third party.
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CASS 13.8 Money due to a client or third party.
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CMCOB 1.1 Application
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CMCOB 1.1 Application
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CMCOB Sch 2 Notification and reporting requirements
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CMCOB Sch 2 Notification and reporting requirements
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BCOBS TP 1 Transitional Provisions
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
BCOBS TP 1 Transitional Provisions
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CMCOB TP 1 Transitional Provisions
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CMCOB TP 1 Transitional Provisions
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CASS 13.9 Discharge of fiduciary duty
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CASS 13.9 Discharge of fiduciary duty
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CMCOB 1.2 Who? What? Where?
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CMCOB 1.2 Who? What? Where?
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CASS 13.2 Organisational requirements and responsibility for CASS operational oversight
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CASS 13.2 Organisational requirements and responsibility for CASS operational oversight
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SUP 16.25 Claims management reporting
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
SUP 16.25 Claims management reporting
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CMCOB 2.1 General principles
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CMCOB 2.1 General principles
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CMCOB 6.2 Fees and fee collection
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CMCOB 6.2 Fees and fee collection
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CONC 5B.4 Policies and procedures for establishing benchmarked prices
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CONC 5B.4 Policies and procedures for establishing benchmarked prices
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CMCOB 2.2 Generating, obtaining and passing on leads
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CMCOB 2.2 Generating, obtaining and passing on leads
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CMCOB 6.3 Ceasing regulated claims management activities
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CMCOB 6.3 Ceasing regulated claims management activities
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CMCOB 2.3 Recording and retention of telephone calls and electronic communications
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CMCOB 2.3 Recording and retention of telephone calls and electronic communications
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CMCOB 7.2 Prudential requirements
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CMCOB 7.2 Prudential requirements
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CASS 13.5 Client bank account acknowledgement letters
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CASS 13.5 Client bank account acknowledgement letters
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CMCOB 3.2 Financial promotions and communications – general standards
This piece of Handbook content was changed by an instrument this month.
Changes to this piece of Handbook content became effective this month.
Effective Date: 1st April 2019
CMCOB 3.2 Financial promotions and communications – general standards
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