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  • SUP 15 Annex 12D Form NOT004 Notification that the fraud rate exceeds the reference fraud rate under SCA-RTS article 20

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 14th September 2019

    SUP 15 Annex 12D Form NOT004 Notification that the fraud rate exceeds the reference fraud rate under SCA-RTS article 20

  • SUP 15 Annex 13D Form NOT005 Notification that there are problems with a dedicated interface under SCA-RTS article 33(3)

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 14th September 2019

    SUP 15 Annex 13D Form NOT005 Notification that there are problems with a dedicated interface under SCA-RTS article 33(3)

  • SUP 16 Annex 46BG Notes on completing REP020 Statistics on the availability and performance of a dedicated interface

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 14th September 2019

    SUP 16 Annex 46BG Notes on completing REP020 Statistics on the availability and performance of a dedicated interface

  • extended warranty

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 22nd February 2019

    extended warranty

    131 an agreement entered into by a customer for monetary consideration which provides cover, guarantees or undertakings in relation to defects in goods .

  • rent-to-own agreement

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 22nd February 2019

    rent-to-own agreement

    188 a regulated credit agreement which is a hire-purchase agreement or conditional sale agreement which provides for repayments to be made at intervals of less than one month , but excluding those in…

  • PROD 5.1 Ensuring the customer can make an informed decision

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 22nd February 2019

    PROD 5.1 Ensuring the customer can make an informed decision

  • PROD 5.2 Deferred opt-in for extended warranties

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 22nd February 2019

    PROD 5.2 Deferred opt-in for extended warranties

  • PROD 1.5 Application of PROD 5

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 22nd February 2019

    PROD 1.5 Application of PROD 5

  • SUP 16 Annex 27G REP018 Operational and Security Risk reporting form

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 14th September 2019

    SUP 16 Annex 27G REP018 Operational and Security Risk reporting form

  • SUP 16 Annex 27H Notes on completing REP018 Operational and Security Risk form

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 14th September 2019

    SUP 16 Annex 27H Notes on completing REP018 Operational and Security Risk form

  • category

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 1st April 2019

    category

    222 a category of participant firms within a class : see FEES 6 Annex 3AR .

  • FEES TP 20A Transitional provisions relating to changes to the FSCS levy arrangements taking effect in 2019/20

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 1st April 2019

    FEES TP 20A Transitional provisions relating to changes to the FSCS levy arrangements taking effect in 2019/20

  • COBS 19 Annex 4C Assumptions

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 6th April 2019

    COBS 19 Annex 4C Assumptions

  • DISP 1 Annex 1AD Electronic money and payment services complaints return form

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 1st July 2019

    DISP 1 Annex 1AD Electronic money and payment services complaints return form

  • PERG 15.7 Transitional provisions [deleted]

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 14th September 2019

    PERG 15.7 Transitional provisions [deleted]

  • SUP 15.14 Notifications under the Payment Services Regulations

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 14th September 2019

    SUP 15.14 Notifications under the Payment Services Regulations

  • DISP 1 Annex 1AA Notes on completing electronic money and payment services complaints return form

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 1st July 2019

    DISP 1 Annex 1AA Notes on completing electronic money and payment services complaints return form

  • BCOBS 2.3 Other general requirements for communications and financial promotions

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 18th December 2019

    BCOBS 2.3 Other general requirements for communications and financial promotions

  • BCOBS 2.3 Other general requirements for communications and financial promotions

    This piece of Handbook content was changed by an instrument this month.

    Effective Date: 1st August 2019

    BCOBS 2.3 Other general requirements for communications and financial promotions

  • COBS 9A.1 Application and purpose

    This piece of Handbook content was changed by an instrument this month.

    Changes to this piece of Handbook content became effective this month.

    Effective Date: 11th February 2019

    COBS 9A.1 Application and purpose